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11. Defects - Malfunctions
Direct action by the customer
Before calling service personnel, to avoid useless expense, check whether the machine problem corresponds to one of the
cases listed below.
PROBLEM
The coffee machine is not working.
The coffee machine is not heating
up.
Leaking from the filter holder rim (21,
25).
Coffee dispensing time too short.
Coffee drips out of machine.
Loss of water under the machine.
Machine heated up, but it does not
dispense coffee.
The coffee is warm and weak (after
normal time of brew and flow).
The reading on the pressure gauge
(20) of the pump pressure is greater
than 9 bars.
CAUSE
No electricity supply.
ON/OFF switch (1) position incorrect.
Underpan gasket dirty with coffee.
Coffee ground too coarse.
Coffee too old.
Filter holes blocked or filter holder (21,
25) outlet hole dirty.
Coffee ground too fine.
Discharge well clogged up.
Discharge pan hole blocked.
Water supply or water softener tap
closed. No water in system.
Air
bubble
in
thermosyphonic
circulation system.
The pump's by-pass valve is blocked.
53
SOLUTION
Check the electricity supply.
Check the position of the ON/OFF
switch (1).
Turn the ON/OFF switch (1) to
position 2.
Clean using the special brush
provided.
Use a finer grind.
Use new coffee.
Clean.
Use a coarser grind.
Clean.
Clean.
Open.
Wait until water is available or call a
plumber.
Press the coffee distribution button 2/
3 times to try and eliminate the air
bubble.
Call
the
authorized
department.
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