Problem
Your transmitter bat-
tery does not last for
seven days.
Your transmitter has
lost connection with
your pump.
Note:
A notification
occurs on the
pump when
your transmit-
ter has lost
connection
with your
pump.
Storing the devices
Store the transmitter, charger, and tester in a clean, dry location at room
temperature. If the transmitter is not in use, you must charge the transmitter at least
once every 60 days. Although not required, you may store the transmitter on the
charger. If you are storing the transmitter on the charger, disconnect and reconnect
the transmitter to the charger at least once every 60 days. If the transmitter is left on
the charger for more than 60 days, the battery will be permanently damaged.
Disposal
Discard the transmitter according to local regulations for battery disposal, or contact
your healthcare professional for disposal information.
Specifications
Biocompatibility
Likely Cause(s)
Your transmitter is not
fully charged when you
connect it to the sensor.
The transmitter and
pump frequently lose
wireless connection.
Your pump is out of
range.
There is RF interference
from other devices.
Transmitter: Complies with EN ISO 10993-1
-21-
Resolution
1
Fully charge the transmitter before con-
necting it to the sensor. If the transmitter
battery still does not last for seven days,
proceed to step 2.
2
Move away from any equipment that can
cause RF interference. For more informa-
tion on RF interference, see Radio Fre-
quency (RF) communication, on page 3.
3
Make sure your pump and your transmitter
are located on the same side of your body
to minimize any RF interference. If your
fully charged transmitter battery continues
to lose power before a full seven days,
call your local representative. It may be
time to replace your transmitter.
1
Move away from any equipment that can
cause RF interference. For more informa-
tion on RF interference, see Radio Fre-
quency (RF) communication, on page 3. If
your transmitter is still not communicating
with your pump, proceed to step 2.
2
Make sure your pump and your transmitter
are located on the same side of your body
to minimize any RF interference. If your
transmitter is still not communicating with
your pump, call your local representative
for assistance.