Warranty Conditions; Defi Nitions Of Terms - Sunrise Medical Gemino Serie Manual De Usuario

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Warranty conditions

Defi nitions of terms
Defi nitions of terms used in this warranty:
• After sales service part: Part purchased
after the intial product that is durable and
may be subjected to natural wear and tear
or natural contamination during normal
operation within the lifetime of the product.;
• Consumable part: Part that is subjected
to natural wear and tear or natural
contamination during normal operation
within the lifetime of the product (section
9 of Sunrise Medical's general terms and
conditions of sale);
• Client: Those who purchase the product
directly from Sunrise Medical;
• Corrective action: Repair, replace or refund
of the product;
• Dealer: Those who re-sell the product to
the User;
• Defect: Any circumstance due to which the
product is not sound or fi t to use, caused
by a lack of quality of the material used
to manufacture the product as well as the
Description
Frame
After sales service parts
Consumable parts
Options/Accessories
Sunrise Medical will only accept shipment
costs and corrective costs related to warranty
on equipment during the warranty period.
This warranty will void in case of:
• The product and/or its parts being
modifi ed;
• Changes in cosmetic appearance by use;
• Failure to observe the instructions for use
and maintenance, use other than normal
use, wear and tear, negligence, collateral
quality of the manufacturing process;
• Option: An accessory delivered with the
initial product by Sunrise Medical to extend
the standard product model;
• Product: Product that is delivered
according to brochure or contract (e.g.
wheelchair, scooter, battery-charger etc.);
• Part: Part of product that can be
exchanged or replaced. This can be
an option, accessory, service part or
consumable part;
• Returns: Product or part that needs to be
returned;
• RMA-process: Process to return goods,
contact your dealer;
• User: Those who use the product;
• Warranty: The rights and obligations set
forth in this document;
• Warranty period: The period of time during
which the warranty is valid;
• Warranty provider: Sunrise Medical
HCM B.V., Vossenbeemd 104, 5705 CL
Helmond, The Netherlands.
Warranty period
5 years
New: 1 year after invoice
Repaired: 90 days after invoice
40 days after invoice
2 years (standard)
damage by neglect of earlier symptoms,
overloading, third-party accidents, non-
original parts used and defects not caused
by the product;
• Circumstances beyond our control (fl ood,
fi re, etc.).
This warranty does not cover:
• Tyres and inner tubes
• Batteries (covered by the battery
manufacturer's warranty).
MB4300 Gemino 60
General warranty
Notwithstanding the rights and obligations
of Sunrise Medical, Client and User set
forth in Sunrise Medical's general terms and
conditions of sale, the rights of the Client
and/or User towards Sunrise Medical in case
of defects are limited to the provisions set
forth in this warranty. For the duration of the
warranty period Sunrise Medical guarantees
that the product is without defects.
In case of any defects the User is required –
within two weeks after discovery of the defect-
to contact the dealer. He has to complete a
return form and return the product or part via
the RMA-process. Sunrise Medical will, at
its sole discretion, take the corrective action
it seems fi t under the given circumstances
within a reasonable period of time (depends
on nature of claim) from receipt of the
completed return form. The warranty period
will not be extended after a corrective action.
Examples include, but are not limited to the parts
mentioned below
Frame
Brake handles, height adjustment mechanism, wire
stocking etc.
Brake block, brake wire, wheels, seat sling, bearings,
etc.
Basket, table, back etc.
Delivered with the initial product
Clients and/or Users have legal (statutory)
rights under applicable national laws relating
to the sale of consumer products. This
warranty does not affect statutory rights you
may have nor those rights that cannot be
excluded or limited, nor rights against the
entity from whom the product was purchased.
Clients may assert any rights they have at
their sole discretion.