11.
WARRANTY
JOSPER guarantees a 1 year warranty from the purchase date of
this product, against any defect in the materials and the components
used in its fabrication. Our warranty includes repairs, replacement,
or change of product and/or parts without any charge for the client,
including manpower, as other transport charges from the fulfillment
of this certificate.
THIS WARRANTY WILL NOT BE VALID UNDER THE FOLLOWING CIRCUMSTANCES:
1. When this certificate shows clear signs of manipulation of the original data in it.
2. When the use and care of the product has not been the one following the instrucctions on the user
manual.
3. When the product has been used outside of its capacity, mistreated, beaten or exposed to any liquid or
corrosive substance, as for any other fault attributable to the client.
4. When the product has been disarmed, modified or repaired by personnel that has not been authorized
by Josper.
5. When the fault is originated by the normal weathering of the parts due to its use.
6. When the damage is caused by the use of liquids, chemicals or products that should not be poured
inside the oven.
No other warranty, verbal or written, different that the one expressed here will be recognised by Josper.
IF YOU HAVE ANY PROBLEM MAKE SURE YOU HAVE:
- The model and serial number of the product.
- Proof of purchase.
- Clear and concrete details of the problem.
NOTE:
If the problem to be repaired is caused by an incorrect use or installation a charge will be applied, even if the
product is in the warranty period.
Under no circumstance will parts that are not authorized by Josper be used as replacements,
WARRANTY / GARANTÍA
GARANTÍA
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