TROUBLESHOOTING
TROUBLESHOOTING
FAILURE TO DISCONNECT AND
DANGER
LOCKOUT ELECTRICAL POWER
Hazardous
BEFORE ATTEMPTING ANY
voltage
MAINTENANCE CAN CAUSE SHOCK,
BURNS OR DEATH.
SYMPTOM
MOTOR NOT RUNNING
See Probable Cause – 1 through 5
LITTLE OR NO LIQUID DELIVERED BY PUMP
See Probable Cause – 6 through 11
PUMP DELIVERS WATER – WILL NOT SHUT OFF
See Probable Cause – 9 through 13
PUMP CYCLES EXCESSIVELY
See Probable Cause – 14 through 17
This warranty applies to all water systems pumps manufactured by Goulds Water Technology.
Any part or parts found to be defective within the warranty period shall be replaced at no charge to the dealer during the warranty period. The warranty period shall exist for a
period of twelve (12) months from date of installation or eighteen (18) months from date of manufacture, whichever period is shorter.
A dealer who believes that a warranty claim exists must contact the authorized Goulds Water Technology distributor from whom the pump was purchased and furnish complete
details regarding the claim. The distributor is authorized to adjust any warranty claims utilizing the Goulds Water Technology Customer Service Department.
The warranty excludes:
(a) Labor, transportation and related costs incurred by the dealer;
(b) Reinstallation costs of repaired equipment;
(c) Reinstallation costs of replacement equipment;
(d) Consequential damages of any kind; and,
(e) Reimbursement for loss caused by interruption of service.
For purposes of this warranty, the following terms have these definitions:
(1) "Distributor" means any individual, partnership, corporation, association, or other legal relationship that stands between Goulds Water Technology and the dealer in pur-
chases, consignments or contracts for sale of the subject pumps.
(2) "Dealer" means any individual, partnership, corporation, association, or other legal relationship which engages in the business of selling or leasing pumps to customers.
(3) "Customer" means any entity who buys or leases the subject pumps from a dealer. The "customer" may mean an individual, partnership, corporation, limited liability
company, association or other legal entity which may engage in any type of business.
GOULDS WATER TECHNOLOGY LIMITED WARRANTY
THIS WARRANTY EXTENDS TO THE DEALER ONLY.
Xylem Inc.
2881 East Bayard Street Ext., Suite A
Seneca Falls, NY 13148
Phone: (866) 325-4210
Fax: (888) 322-5877
www.gouldswatertechnology.com
Goulds is a registered trademark of Goulds Pumps, Inc. and is used under license.
© 2015 Xylem Inc.
IM102 Revision Number 7
PROBABLE CAUSE
1. Motor thermal protector tripped
2. Open circuit breaker or blown fuse
3. Impeller binding
4. Wiring incorrect/check motor voltage setting
5. Defective motor
6. Pump not primed, inadequate suction pipe
submergence, air leak in suction pipe
7. Discharge or suction plugged, closed valve(s)
8. Low voltage causing reduced motor speed
9. Impeller worn or plugged, no jet assembly installed, or
jet plugged
10. System head too high
11. Suction lift or suction losses excessive
12. Pressure switch plugged, incorrectly adjusted
13. Leaks in discharge piping or at house
14. Defective suction check or foot valve
15. Water logged pressure tank
16. Pump farther than 5 feet from tank
17. High friction loss valves between pump and tank. (Use
only fully open gate valves)
April 2015