Assistance for Problems
You can remedy most of the problems by yourself, consequently save time and money, since you don't
have the need to call LG Service Centre. The following table should assist you by troubleshooting.
Problem
Ordors build up.
Buttons may not
function (properly).
Door does not open.
This odor is caused by new rubber part built into the washing
machine.
• It is the normal odor of new rubber parts and will disappear after
the machine has been run a few times.
If the rubber door gasket and door seal area are not cleaned
regularly, odors can occur from mold or foreign substances.
• Be sure to clean the gasket and door seal regularly and check under
the door seal for small items when unloading the washer.
Odors can occur if foreign substances are left in the drainage
pump filter.
• Clean the drainage pump filter regularly or use the Limpieza de la
tina (Tub Clean) programme.
Odors can occur if the drainage hose is not properly installed,
causing siphoning (water flowing back inside the washing
machine).
• When installing the drainage hose, be sure that it doesn't become
kinked or blocked.
If the detergent dispenser drawer is not cleaned regularly, odors
can occur from mold or foreign substances.
• Clean the detergent dispenser drawer, especially top and bottom of
the drawer's opening.
Bloqueo de Panel (Child Lock) option is activated.
• Check if the Bloqueo de Panel (Child Lock) icon is illuminated. If
needed, please deactivate.
The button cannot be recognized when the door is open.
• Press again after closing the door.
Once washing machine has started, the door cannot be opened for
safety reasons.
• Check if the Door Lock icon is illuminated. You can safely open the
door after the 'Door Lock' icon turns off.
TROUBLESHOOTING
Reason & Solution
45
EN