ERROR MESSAGES
The table below shows error ("ER") messages that the system may display. If the display shows an ER message, first
unplug the unit and then plug it back in. This will usually reset the electronics, and the unit will begin operating normally. If
the error message reappears, refer to the explanation and solution shown below. If this still does not fix the problem,
contact your local authorized service center or call the Dri-Eaz Service Department at 800-932-3030.
C O N T R O L P A N E L
M E S S A G E
ER1 CONTACT SERVICE
CENTER
ER2 CONTACT SERVICE
CENTER
ER3 CONTACT SERVICE
CENTER
ER4 √ DEFROST SENSOR
CONNECT
– or –
ER4 √ OUTLET SENSOR
CONNECT
ER5 √ SENSOR
CONNECTION ON BD
ER6 CONTACT
SERVICE CENTER
ER7 INVALID
MODEL SETTING
ER8 BUTTON STUCK √
ALL BUTTONS
ER9 PUMP BLOCKED √
CHECK PUMP & HOSE
07-01776B Warranty 07-00420
E X P L A N A T I O N A N D S O L U T I O N
Voltage error. Check AC power for correct voltage. The electronic control panel
may require replacement. Contact service.
The electronic control panel may require replacement. Contact service.
Unit in defrost too long. Check defrost sensor for proper connection. Check
sensor cable for damage. Sensor assembly may require replacement. Contact
service.
Sensor error. Check defrost sensor or outlet sensor for proper connection.
Check sensor cables for damage. Sensor assembly may require replacement.
Contact service.
Low voltage board error. Temp/RH sensor connections may be loose. Contact
service.
The high voltage board may require replacement. Contact service.
Control board DIP switch settings or firmware version may be incorrect.
Contact service.
Press each membrane key and check for proper operation. If a key doesn't
function, the membrane overlay may require replacement. Contact service.
Check for obstructions in drain hose. Check the pump.
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Dri-Eaz Products, Inc.