Troubleshooting - Whirlpool W11256524A Instrucciones Para El Usuario

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Problem Possible Causes and/or Solutions
Power supply cord is unplugged: Plug into a grounded 3 prong outlet.
Nothing will operate
ENERGY SAVE is active and the display is blank: Press any keypad on the control to display the time of
day. See the "Electronic Oven Controls" section for more information.
Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker. If
the problem continues, call an electrician.
Main or regulator gas shutoff valve is in the OFF position: See the Installation Instructions.
The range is improperly connected to the gas supply: Contact a trained repair specialist, or see
Installation Instructions.
The control knob is not set correctly: Push in knob before turning to a setting.
Surface burners
will not operate
Air in the gas lines: If this is the first time the surface burners have been used, turn on any one of the
surface burner knobs to release air from the gas lines.
Clogged burner ports: See "Sealed Surface Burners" section.
Clogged burner ports: See "Sealed Surface Burners" section.
Surface burner
flames are uneven,
Burner caps positioned improperly: See "Sealed Surface Burners" section.
yellow, and/or noisy
Range converted improperly: If Propane gas is being used, contact a service technician or see the
"Warranty" for contact information.
Cookware and flame are not matched: The cookware should be centered above the burner with the
Excessive heat
bottom sitting level on the grate. The flame should be adjusted so that it does not extend up the sides of
around cookware
the pan.
on cooktop
Improper cookware: Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid, and the
Cooktop cooking
results not material should be of a medium-to-heavy thickness.
what expected
Control knob set to incorrect heat level: See "Cooktop" section.
Range is not level: Level the range. See the Installation Instructions.
Air in the gas lines: If this is the first time the oven has been used, turn on any one of the surface burner
Oven will not operate
knobs to release air from the gas lines.
Control is locked: Press and hold START for 3 seconds to unlock.
The range is in Demo mode: Demo mode will deactivate all oven elements. See "Demo Mode" in the
"Electronic Oven Controls" section.
Electronic oven control set incorrectly: See "Electronic Oven Controls" section.
Range converted improperly: If Propane gas is being used, contact a service technician or see the
Oven burner flames
"Warranty" for contact information.
are yellow or noisy
Oven temperature needs adjustment: See "Oven Temperature Control" in the "Electronic
Oven temperature
Oven Controls" section.
too high or too low
The convection cycle is in the first 5 minutes of operation: This is normal. The convection fan
Convection fan
will start running approximately 5 minutes into the cycle.
not working
Oven door is open: If the oven door is opened during convection cooking, the fan will turn off
immediately. It will come back on when the oven door is closed.

TROUBLESHOOTING

WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
17