Before You Call For Service; Troubleshooting - Viking Range 5 Serie Manual De Instalación, Operación Y Mantenimiento

Before You Call for Service

If the appliance appears to be malfunctioning, read
through this manual fi rst. If the problem persists, check the
troubleshooting guide below. Locate the problem in the
guide and refer to the cause and its remedy before calling
for service. The problem may be something very simple
that can be solved without a service call. However, it may
be required to contact your dealer or a qualifi ed service
technician.
! WARNING
Electrocution Hazard
• Never attempt to repair or perform maintenance on
the appliance until the main electrical power has been
disconnected. Turning the appliance control "OFF"
does not remove electrical power from the unit's wiring.
• Replace all parts and panels before operating.
Problem
Appliance not cold enough
(See "Adjusting the temperature" on
page 10)
Appliance too cold
(See "Adjusting the Temperature" on
page 10)
No interior light.
Light will not go out when door is
closed
Noise or Vibration
Appliance will not run.

TROUBLESHOOTING

In the unlikely event you lose cooling in your unit, do not
unplug the product from the electric supply, but do call
a qualifi ed service technician immediately. It is possible
that the loss of cooling capacity is a result of excessive
frost build-up on the evaporator cooling coil. In this case,
removing power to the unit will result in the melting of this
excessive quantity of ice, which could generate melt water
that exceeds the capacity of the defrost drain system and
could result in water damage to your home. The end-user
will be ultimately responsible for any water damage caused
by prematurely turning the unit off without appropriately
managing the excess water run-off.
Possible Cause
• Control set too warm
• Content temperature not
stabilized.
• Excessive usage or prolonged
door openings.
• Airfl ow to front grille blocked.
• Door gasket not sealing properly.
• Control set too cold
• Door gasket not sealing properly.
• Failed LED light assembly or light
switch.
• Display light is turned on. (Glass
door models only.
• Door not activating light switch.
• Failed light switch
• Appliance not level
• Fan hitting tube obstruction.
• Appliance turned off
• Power cord not plugged in.
• No power at outlet.
17
CAUTION
!
Remedy
• Adjust temperature colder. Allow
24 hours for temperature to
stabilize.
• Allow temperature to stabilize for
at least 24 hours.
• Airfl ow must not be obstructed to
front grille. See "clearances" on
page 4.
• Check door alignment and/or
replace door gasket.
• Adjust temperature warmer.
Allow 24 hours for temperature to
stabilize.
• Check door alignment and/or
replace door gasket.
• Contact a qualifi ed service
technician.
• Turn off display light, shut door.
• Appliance not level, level
appliance, (See page 4, "leveling
legs")
• Verify the door is aligned properly,
refer to page 15 for instructions.
• Contact a qualifi ed service
technician.
• Level appliance, see "Leveling
Legs" on page 4.
• Contact a qualifi ed service
technician.
• Turn appliance on. See "Starting
your appliance" on page 10.
• Plug in power cord.
• Check house circuit.