Message
What it means
There may be a
problem with the test
strip. For example, it
may have been
damaged or moved
during testing.
or,
The sample was
improperly applied.
or,
There may be a
problem with the meter.
What to do
If you tested in a normal or warm
environment, repeat the test
with a new test strip; see pages
24–27. If the error message
appears again, contact Customer
Service.
If you applied the sample
incorrectly, review pages on blood
application (see pages 24–27) or
control solution testing (see
pages 38–43) and repeat the test
with a new test strip. If the error
message appears again, contact
Customer Service.
If the error message appears
again, contact Customer Service.
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