TROUBLESHOOTING
Never try to repair or dismantle the air conditioner yourself.
Problem
The air conditioner does
not operate.
The air conditioner
seems to have little
cooling effect.
The air conditioner is
noisy.
The remote control does
not function.
Error codes
H8 The water tank is full of water.
Malfunction of ambient temperature
F1
sensor.
Malfunction of evaporator
F2
temperature sensor.
• Refrigerant is leaking.
F0
• System is blocked.
H3 Overload protection for compressor
E8 Overload malfunction
Possible Cause
Power failure
The mains plug is loose.
The air switch is tripped off or fuse is
burnt.
There is malfunction for the circuit.
After turning on the appliance,
immediately turn it off.
In direct sunlight.
Windows or doors open or a heat
source in the room
Dirty filters.
Air inlet or outlet is blocked.
The room temperature is lower than
the selected temperature.
The appliance stands uneven.
Distance too great.
The remote control signal is not
detected by the control panel.
The batteries are drained.
Pour out the water inside the tank. If "H8" is still
displayed, please contact your local qualified technician.
Please contact your local qualified technician.
Please contact your local qualified technician.
Turn off the appliance and unplug it from the mains
socket. Wait for 30 minutes before plugging it in and
restarting it. If there is still malfunction, please contact
the after‐sales service.
• Check if the appliance is under high‐temperature and
high‐humidity environment. If the ambient temperature
is too high, power off the appliance and then energize it
for operation after the ambient temperature drops to
below 35°C.
• Check if the evaporator and condenser are blocked by
some objects. If yes, please remove objects, power off
the appliance and then energize it for operation.
• If the malfunction still occurs, please contact the
after‐sales service.
EN-20
Possible Solution
Restore power.
Reinsert the plug.
Ask your local qualified technician to
replace air switch or fuse.
Ask your local qualified technician to
replace circuit.
Wait for about 3 minutes and then
turn on the appliance.
Close curtains.
Close doors and windows, and
remove the heat sources.
Clean the filters.
Remove the blockage.
Change temperature selection.
Place the appliance on an even,
solid surface (less vibrations).
Make sure the remote control is
correctly aimed at the control panel
and the operating range for the
remote control is within 7 m.
Replace the batteries.