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Hewlett-Packard Limited Warranty Statement
HP product
Software
Accessories
Print cartridges
Printer peripheral hardware (see below for details)
Extent of Limited Warranty
1
Hewlett-Packard warrants to the end-user customer that the HP
products specified above will be free from defects in materials and
workmanship for the duration specified above, which duration begins
on the date of purchase by the customer.
2
For software products, HP's limited warranty applies only to a failure
to execute programming instructions. HP does not warrant that the
operation of any product will be uninterrupted or error free.
3
HP's limited warranty covers only those defects that arise as a result
of normal use of the product, and does not cover any other problems,
including those that arise as a result of:
a Improper maintenance or modification;
b Software, media, parts, or supplies not provided or supported by
HP;
c
Operation outside the product's specifications;
d Unauthorized modification or misuse.
4
For HP printer products, the use of a non-HP print cartridge or a
refilled print cartridge does not affect either the warranty to the
customer or any HP support contract with the customer. However, if
printer failure or damage is attributable to the use of a non-HP or
refilled print cartridge, HP will charge its standard time and materials
charges to service the printer for the particular failure or damage.
This warranty does not extend to empty HP print cartridges, refilled
HP print cartridges, or HP print cartridges which have been tampered
with.
5
If HP receives, during the applicable warranty period, notice of a
defect in any product which is covered by HP's warranty, HP shall
either repair or replace the product, at HP's option.
6
If HP is unable to repair or replace, as applicable, a defective product
which is covered by HP's warranty, HP shall, within a reasonable
time after being notified of the defect, refund the purchase price for
the product.
7
HP shall have no obligation to repair, replace, or refund until the
customer returns the defective product to HP.
8
Any replacement product may be either new or like new, provided
that it has functionality at least equal to that of the product being
replaced.
9
HP products may contain remanufactured parts, components, or
materials equivalent to new in performance.
10
HP's Limited Warranty Statement is valid in any country/region
where the covered HP product is distributed by HP. Contracts for
additional warranty services, such as on-site service, are available
from any authorized HP service facility in countries/regions where the
product is distributed by HP or by an authorized importer.
Limitations of Warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS
THIRD-PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR
CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE.
Duration of Limited Warranty
90 days
90 days
Until the HP print cartridge has been depleted of HP ink, or until the "end
of warranty" date printed on the HP print cartridge, whichever occurs first.
1 year
Limitations of Liability
1
To the extent allowed by local law, the remedies provided in this
Warranty Statement are the customer's sole and exclusive remedies.
2
THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE
OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY
STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD-PARTY
SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER
BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY
AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
Local Law
1
This Warranty Statement gives the customer specific legal rights.
The customer may also have other rights which vary from state to
state in the United States, from province to province in Canada, and
from country/region to country/region elsewhere in the world.
2
To the extent that this Warranty Statement is inconsistent with local
law, this Warranty Statement shall be deemed modified to be
consistent with such local law. Under such local law, certain
disclaimers and limitations of this Warranty Statement may not apply
to the customer. For example, some states in the United States, as
well as some governments outside the United States (including
provinces in Canada), may:
a Preclude the disclaimers and limitations in this Warranty
Statement from limiting the statutory rights of a customer (e.g.,
the United Kingdom);
b Otherwise restrict the ability of a manufacturer to enforce such
disclaimers or limitations; or
c
Grant the customer additional warranty rights, specify the
duration of implied warranties which the manufacturer cannot
disclaim, or allow limitations on the duration of implied warranties.
3
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW
ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT,
EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO,
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE
SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.
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