HP OFFICEJET Serie Guía De Introducción página 12

The phone cord that came with
my HP Officejet/Officejet Pro
device is not long enough
I cannot print color faxes
I cannot save color copies to
the computer
I cannot receive faxes on my
computer
12 Solve fax problems
If the phone cord that came with the HP Officejet/Officejet Pro device is not long enough, you
can use a coupler to extend the length. You can purchase a coupler at an electronics store that
carries phone accessories. You also need another phone cord, which can be a standard phone
cord that you might already have in your home or office.
TIP: If the device came with a 2-wire phone cord adaptor, you can use it with a 4-wire phone
cord to extend the length. For information on using the 2-wire phone cord adaptor, see the
documentation that came with it.
1. Using the phone cord supplied in the box with the HP Officejet/Officejet Pro device, connect
one end to the coupler, and then connect the other end to the port labeled 1-LINE on the
back of the HP Officejet/Officejet Pro device.
2. Connect a second phone cord to the open port on the coupler and to the telephone wall
jack.
To print color faxes, make sure that the Incoming Fax Printing options in the control panel is
turned on.
Fax to PC and Fax to Mac do not support saving color copies to a computer.
If you are using a computer running Windows, check the taskbar and ensure that HP Digital
Imaging monitor is turned on at all times.
Make sure Fax to PC or Fax to Mac is activated and the computer is configured to receive faxes.
If the computer receiving faxes is different from the one used for setup, both computers should be
switched on at all times.