Troubleshooting - Doro MoveEasy 316 Manual Del Usuario

Troubleshooting

Check that the telephone cord is undamaged and properly plugged in.
Disconnect any additional equipment that may be connected, e.g. extension
cords and other phones. If the problem is resolved, the fault is with the other
equipment.
Test the equipment on a known working line (e.g. at a neighbour's). If the
product works then the fault is with your telephone line. Please inform your
local telephone company.
No number shown when ringing
- This function requires a subscription from your service provider.
- A switchboard cannot usually pass on incoming numbers.
Warning signal while talking/Cannot connect
- The batteries may be running low (recharge the hand unit).
- The hand unit may be (nearly) out of range. Move closer to a base unit.
Telephone does not work
- Check that the adapter and telephone cord are connected
to the base unit and to their respective wall sockets.
- Check that you have selected Tone Dial, see System Settings/Dial.
- Check the charge status of the handset batteries.
The telephone continues to ring
- The telephone's ring signals do not follow the line signal, which means
that the signal may continue for up to 10 seconds after answering a call.
SMS does not work
- In order for this feature to function, you must subscribe
to the SMS service from your network provider.
- Check that the correct telephone number is stored for each service.
If the telephone still does not work, contact the place of purchase. Don't forget
the receipt or copy of the invoice.
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