Fault/error code
Foot silhouettes on the
weighing platform do not
light up
Patient instructions are not
announced
No beeps audible
Measuring results are not
announced
080-297XX-XXX
081-297XX-XXX
082-297XX-XXX
Cause
Device is in an undefined state
following implausible inputs.
The foot silhouette illumination is
defective.
Function not activated
Volume set to zero
Loudspeaker is defective
Function not activated
Volume set to zero
Loudspeaker is defective
Function not activated
Volume set to zero
Loudspeaker is defective
Voice output memory cannot be read.
Voice file not found.
An error occurred during the
measurement procedure.
Remedy
• Disconnect the plug-in power supply unit
from the socket
• Wait approx. 1 minute
• Plug the plug-in power supply unit into the
socket; the device and the multifunctional
display switch on automatically
Inform seca Service
Activate function ➔
Activating/deactivating
the announcement of patient instructions
(Measurement), page 121
Increase volume
Inform seca Service
Activate function ➔
Activating/deactivating
beeps, page 120
Increase volume
Inform seca Service
Activate function ➔
Activating/deactivating
the announcement of measuring results
(Results), page 121
Increase volume
Inform seca Service
Inform seca Service
Deactivate beeps and voice outputs to
suppress the error message until repair is
carried out:
• Deactivate announcement of patient
instructions ➔
Activating/deactivating the
announcement of patient instructions
(Measurement), page 121
• Deactivate announcement of measuring
results ➔
Activating/deactivating the
announcement of measuring results
(Results), page 121
• Deactivate beeps ➔
Configuring voice
guidance, page 119
Inform seca Service
Deactivate beeps and voice outputs to
suppress the error message until repair is
carried out:
• Deactivate announcement of patient
instructions ➔
Activating/deactivating the
announcement of patient instructions
(Measurement), page 121
• Deactivate announcement of measuring
results ➔
Activating/deactivating the
announcement of measuring results
(Results), page 121
• Deactivate beeps ➔
Activating/deactivat-
ing beeps, page 120
Repeat measurement procedure and ask
the patient to remain standing still
If the error occurs again, inform seca
Service
Troubleshooting • 127
English