Help
The fastest way to obtain help is to go to the Blackmagic Design online support pages and
check the latest support material available for your Fairlight console.
Blackmagic Design Online Support Pages
The latest manual, software and support notes can be found at the Blackmagic Design support
center at www.blackmagicdesign.com/support.
Blackmagic Design Forum
The Blackmagic Design forum on our website is a helpful resource you can visit for more
information and creative ideas. This can also be a faster way of getting help as there may
already be answers you can find from other experienced users and Blackmagic Design staff
which will keep you moving forward. You can visit the forum at
https://forum.blackmagicdesign.com
Contacting Blackmagic Design Support
If you can't find the help you need in our support material, please use the 'Send us an email'
button on the support page to email a support request. Alternatively, click on the 'Find your
local support team' button on the support page and call your nearest Blackmagic Design
support office.
Checking the Software Version Currently Installed
To check which version of Fairlight console software is installed on your computer, open the
Fairlight Panel Setup utility and click on the 'about' tab. The current version number will be
displayed.
How to Get the Latest Software Updates
After checking the version of Blackmagic Fairlight software installed on your computer, please
visit the Blackmagic Design support center at
www.blackmagicdesign.com/support
to check for
the latest updates. While it is usually a good idea to run the latest updates, it is wise to avoid
updating any software if you are in the middle of an important project.
Help
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