CARE RECOMMENDATIONS
Cleaning
INTERIOR CLEANING
To clean interior surfaces and all removable parts, wash with
a mild solution of soap, water and baking soda. Rinse and
dry thoroughly. Avoid getting water on lights and control
panel.
CAUTION
Do not use vinegar, rubbing alcohol or other alcohol-
based cleaners on any interior surface.
STAINLESS STEEL EXTERIOR
Use a nonabrasive stainless steel cleaner and apply with a
soft lint-free cloth. To bring out the natural luster, lightly wipe
surface with a water-dampened microfiber cloth followed by
a dry polishing chamois. Always follow the grain of stainless
steel.
CONDENSER CLEANING
CAUTION
Before cleaning the condenser, turn power off at the
control panel. Wear gloves to avoid injury from sharp
condenser fins.
The condenser is located behind the grille. Remove the
kickplate by extracting the two mounting screws. Refer to
the illustration below. Use a soft bristle brush and vacuum
to remove dust and lint from the condenser. Clean the con-
denser every three to six months.
IMPORTANT NOTE:
To avoid damaging condenser fins,
vacuum in the direction of the fins.
CAUTION
Failure to clean the condenser could result in tempera-
ture loss, mechanical failure or damage.
VACATIONS
For extended vacations, turn power off at the control panel.
Empty the unit and block doors open slightly to let fresh air
in and keep interior dry.
CONDENSER
SCREW
Condenser location.
TROUBLESHOOTING
Troubleshooting
UNIT OPERATION
No lights or cooling.
•
Verify power is on.
•
Verify electrical power to unit and home circuit breaker
is on.
No lights in refrigerator or freezer.
•
Door/drawer may have been left ajar which has disabled
lights to eliminate excess heat. If lights are out, close
door/drawer for one hour. If lights are still out, contact
Sub-Zero factory certified service.
•
LED interior lighting must be replaced by Sub-Zero
factory certified service.
Frost, condensation or ice build up inside unit.
•
Verify condenser is clean.
•
Verify door/drawer is closing properly.
•
Verify door/drawer has not been left ajar.
•
Verify door/drawer gasket does not have rips or tears. If
it does, contact Sub-Zero factory certified service.
•
If icing is heavy, turn unit off and use a hair dryer to melt
ice. Hair dryer should be set on low and kept moving
at all times. Once ice has melted, wipe up water with a
cloth or paper towel.
High temperatures, unit runs excessively or unit giving off
too much heat.
•
Verify condenser is clean.
•
Verify door/drawer is closing properly.
•
Verify door/drawer has not been left ajar.
•
Increased ambient temperatures may cause compres-
sors to run longer.
•
If temperature display shows 3° and -18°, but is not
cooling, unit may be in showroom mode. Contact
your authorized Sub-Zero dealer.
No water from dispenser.
•
Wait one hour, then try dispenser again. Contact
contact your authorized Sub-Zero dealer if unresolved.
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