Displayed Messages
"Your oxygen level
measurement has a low value
of 76%"
"Obstructed Battery Port"
"Place Sensor on Properly"
"Allow Masimo SafetyNet
Alert to access this device's
location"
"Please Enable App
Notifications"
"Low Disc Space Warning!"
"You cannot access this item
at the moment."
"There was an error
processing your request."
"This request is not
understood."
Potential Causes
Level 1 alarm is triggered.
Sensor is not monitoring.
Sensor is not monitoring.
Location services
permissions have not yet
been granted when
attempting to search for a
Bluetooth device.
Notifications are not
enabled on the smart phone
for the Masimo SafetyNet
Alert App.
Low diskspace during active
monitoring and writing
session trend.
Error when connecting to
the server.
Error when connecting to
the server.
Error when connecting to
the server.
45
Next Steps
Follow instruction on the app to resolve the
condition.
Please keep the sensor battery clear of any
direct contact.
Place the sensor on properly. You may go to the
options menu to view the sensor placement
Masimo Sensor Setup
videos. See
22.
Allow the smart phone permission to share its
location with the Masimo SafetyNet
AlertMasimo SafetyNet Alert App.
Enable notifications on the smart phone for the
Masimo SafetyNet Alert App.
Clear diskspace on the smart phone. A
minimum of 100MB free disc space is required
on the smart phone for the Masimo SafetyNet
Alert App to operate properly.
•
Try again.
•
If you still experience issues, please
contact Masimo Customer Support. See
Customer Support
•
Try again.
•
If you still experience issues, please
contact Masimo Customer Support. See
Customer Support
•
Try again.
•
If you still experience issues, please
contact Masimo Customer Support. See
Customer Support
on page
on page 69.
on page 69.
on page 69.