7. CARE AND CLEANING
WARNING!
Refer to Safety chapters.
7.1 General information
• Clean the hob after each use.
• Always use cookware with a clean base.
• Scratches or dark stains on the surface
have no effect on how the hob operates.
• Use a special cleaner suitable for the
surface of the hob.
• Use a special scraper for the glass.
7.2 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, sugar and food with sugar,
8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
You cannot activate or operate
the hob.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
Residual heat indicator does not
come on.
Hob²Hood does not work.
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• Remove when the hob is sufficiently
• Remove shiny metallic discoloration:
Possible cause
The fuse is blown.
You touched 2 or more sensor fields
at the same time.
Pause operates.
There is water or fat stains on the
control panel.
You put something on one or more
sensor fields.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
You covered the control panel.
otherwise, the dirt can cause damage to
the hob. Take care to avoid burns. Use a
special hob scraper on the glass surface
at an acute angle and move the blade on
the surface.
cool: limescale rings, water rings, fat
stains, shiny metallic discoloration. Clean
the hob with a moist cloth and a non-
abrasive detergent. After cleaning, wipe
the hob dry with a soft cloth.
use a solution of water with vinegar and
clean the glass surface with a cloth.
Remedy
Make sure that the fuse is the cause of
the malfunction. If the fuse is blown
again and again, contact a qualified
electrician.
Touch only one sensor field.
Refer to "Daily use".
Clean the control panel.
Remove the object from the sensor
fields.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
Remove the object from the control
panel.