Troubleshooting - Widex COM-DEX Instrucciones De Uso

TROUBLESHOOTING

Problem
The device does not
work
No sound
If the problem persists, contact your hearing care professional. For more
information, visit: https://global.widex.com.
Possible cause
1. Remote Mic battery
low
2. COM-DEX battery
low
3. Out of range
1. Not paired to COM-
DEX
2. COM-DEX is out of
the hearing aids'
range
3. Hearing aid batter-
ies are low
9
Solution
1. Charge Remote Mic
battery
2. Charge your COM-
DEX
3. Keep the devices in
sight of each other
and in range (up to
10m)
1. Repeat the pairing
process
2. Move into range
3. Change the hearing
aids' batteries