Zoeller STBB200 Manual De Instrucciones página 13

CONNECTING THE CONTROLLER TO Z CONTROL
Use the Mobile App (iOS and Android) (Continued)
8. Open the Basement Sentry app to explore current
status, configuration settings, and commands
available, such as Pump Test, Buzzer Test, Silence,
etc. Perform these test to be sure everything
works as expected. Reset all alarms when you are
finished.
Option 2 - Use your mobile device or computer to connect directly to the Basement Sentry controller
Instead of using a mobile device and the Z
Control app, you can also use your mobile
®
device or computer to directly connect to the
controller.
Before you begin:
• Know what the WiFi router is named (i.e.
SSID) and password. To prevent the most
common troubleshooting issues, double
check to be sure you know exactly how the
password is spelled, including capitalization.
• Verify that your mobile device has working
WiFi with a strong signal when you are
standing next to the Basement Sentry
controller. If the signal is questionable, the
controller may not be able to maintain a stable
connection.
• Verify your WiFi router is connected to the
internet and that it is broadcasting a visible,
secure, 2.4Ghz network.
• 2.4 Ghz network is required. If you only see 5
Ghz networks, you may need to log into your
dual band router to choose to broadcast the
networks separately.
®
8
• Band steering may need to be temporarily
turned off during setup.
• The 2.4Ghz network must use WPA or WPA2
security. WEP and Open networks are not
acceptable.
• Any VPNs or other network controls may need
to be temporarily turned off during setup.
• Create a free account at zcontrolcloud.com.
• Locate the Basement Sentry Device ID
located on the top of the controller.
NOTE: The above list also helps to troubleshoot
connectivity issues.
If the controller still will not connect after trying
the above suggestions, follow the same steps to
connect the controller to a mobile phone hotspot
instead of the home WiFi router. If the controller
successfully connects to the cloud through the
hotspot, then the conflict is probably related to
router settings.
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