Messages
If there is a problem with the unit's hardware or
configuration settings, the ALARM indicator on the front
panel of the unit flashes red (error) or orange (warning)
and a message appears on the display. Messages are not
displayed during menu operation. Messages are displayed
after pressing the BACK button to exit the menu.
Message
Description
POWER OFF REQUEST
A system reboot is required. Turn the unit off, and then turn it on again.
ERROR
An error occurred during booting.
BOOT OS
Consult your local Sony representative.
ERROR
An error occurred during carrier calibration.
CALIBRATION
Consult your local Sony representative.
ERROR
A firmware update is required.
FIRMWARE UPDATE
Consult your local Sony representative.
REQUEST
ERROR
Check that the unit interconnection cable is connected correctly. If there is no problem with the
SERVICE
cable connection, maintenance by service personnel is required.
MAINTENANCE
Consult your local Sony representative.
REQUEST
ERROR
An error was detected during control operations.
Confirm the content of the error and its solution in the Library Maintenance Web UI.
WARNING
A power supply unit, which is configured for monitoring in the power configuration settings, is
UNIT (1~6) POWER
turned off.
(A/B) : OFF
Check [Power Configuration Settings] on the [Others] tab of the [Configuration] screen of the
Library Maintenance Web UI. If there is no problem with the settings, consult your local Sony
representative.
WARNING
An error was detected in the power supply unit.
UNIT (1~6) POWER
Consult your local Sony representative.
(A/B) : NG
WARNING
The power supply unit is turned on, but it is not configured for monitoring in the power configuration
UNIT (1~6) POWER
settings.
(A/B) : CC
Place a check mark in the checkboxes for the power supplies to use in [Power Configuration
Settings] on the [Others] tab of the [Configuration] screen of the Library Maintenance Web UI.
WARNING
The unit's internal temperature is too high. The unit will continue to operate, but extended use will
HIGH TEMP
cause the unit and drives' internal temperature to increase further, risking failure or even fire.
Consult your local Sony representative.
WARNING
The rotation speed of the fan has dropped. The unit will continue to operate, but extended use will
FAN
cause the unit and drives' internal temperature to increase further, risking failure or even fire.
Consult your local Sony representative.
WARNING
The SSD diagnosis has determined that replacement is necessary.
SSD
Consult your local Sony representative.
WARNING
Replacement of the lithium battery is necessary.
LITHIUM BATTERY
Consult your local Sony representative.
CLOSE
The I/E station has been open for 3 minutes. Make sure the I/E station is fully closed.
I/E STATION
If the message appears even after closing the I/E station, consult your local Sony representative.
I/E STATION
The I/E station button was pressed while the I/E station was locked by an application or the I/E
LOCKED
station was configured for use as a storage slot.
Release the lock via the application, and then press the I/E STATION button. If the lock cannot be
released via the application, release the lock using the Library Maintenance Web UI.
I/E STATION
The I/E STATION button was pressed while the I/E station was being accessed.
BUSY
Wait for the I/E STATION indicator to light green or orange before pressing the I/E STATION button.
I/E STATION
An I/E slot movement prompt was issued while the I/E station was open.
OPENED
Close the I/E station, or check the application controls.
If a message appears, refer to the following to resolve the
issue. If the message display persists, consult your local
Sony representative.
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Messages