Troubleshooting - Qilive Q.5147 Manual Del Usuario

5.5 REPLACING THE BATTERIES IN THE REMOTE CONTROL
Batteries are not installed in the remote control when purchasing the product. Install the
alkaline batteries (type R03 / AAA) before use.
1. Lift the battery compartment cover at the back of the remote control, while pressing
the locking tab.
2. Install the batteries into the remote control as shown by the figure below.
Note: If the batteries are installed with the wrong polarity, the remote control will not work.
3. After inserting the tip of the cover into the slot, push the other end to close it until it
clicks into place.

6. TROUBLESHOOTING

POSSIBLE
PROBLEM
CAUSE
No battery,
Battery level is
charge the
too low.
Dust bin
malfunction.
Dust bin is not
The dust bin
assembled
is missing or
correctly.
not properly
installed.
Front collision
bumper is
The front
jammed.
bumper is
Collision
stuck.
sensors are
The remote
Batteries are
control does
depleted.
not work.
One of the
whether the
side brushes
side brush
does not move
is tangled or
or is jammed.
jammed.
The robot is
suspended or suspended.
with a wheel Wheels leave
hanging. the ground.
• Check if the robot battery level is too low or if the
battery is completely discharged.
• If you position the robot vacuum cleaner manually
on the charging station, the charging contacts of
robot.
the robot must be properly aligned with the pins of
the charging station.
• Check if the cover of the dust container is closed.
• Check if the dust filters are installed.
• Empty the dust container and clean the dust filters.
• Install the dust container on the robot according to
the instructions.
• Gently tap the front bumper of the robot several
times to release any residues that might be trapped
underneath.
• Move the robot vacuum cleaner to another location
and press the ON/OFF power button to start the
stuck. cleaning program.
• Replace the batteries in the remote control. Ensure
the batteries are installed correctly.
• Check if the robot battery level is too low or if the
battery is completely discharged.
• Use a dry cloth to wipe the infrared transmitter on
the remote control and the receiver on the robot.
• Use the remote control in the 5m range of the robot.
Check
• Check if the robot vacuum cleaner side brushes are
broken or if they present any signs of damage.
• If necessary, replace the brushes with new ones.
• Clean and install the side brushes correctly.
• Remove all small objects from the floor and tidy up
the cleaning area before the robot starts cleaning.
Robot
• Ensure that all the wheels are firmly on the floor
and if they move freely.
• Move the robot vacuum cleaner to another location,
place it on a flat floor surface and press the ON/
OFF power button to start the cleaning program.
SUGGESTED REMEDY
25 25
EN