Troubleshooting; Possible Causes / Solutions - SCHOLTES B 40 L EC Serie Manual De Instrucciones

Troubleshooting

It may happen that the appliance does not function properly, or even at all. Before calling the service centre for
GB
assistance, check if anything can be done. First check to see that there are no interruptions in the gas and
electrical supplies, and, in particular, that the gas valves for the mains supply are open.
Problem
The burner does not light or the flame is not
even.
The flame dies in models with a safety device.
The burner does not remain lit when set to
minimum.
The cookware is unstable.
If, despite all these checks, the hob does not function properly and the problem persists, call the nearest
Customer Technical Assistance Centre. Please have the following information to hand:
• The appliance model (Mod.).
• The serial number (S/N).
This information can be found on the data plate located on the appliance and/or on the packaging.
! Never use the services of unauthorised technicians and never accept replacement parts which are not original.
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Possible causes / Solutions:

• The gas holes on the burner are clogged.
• All the movable parts that make up the burner are
assembled correctly.
• There are draughts near the appliance.
• The gas holes are blocked in the area
corresponding to the safety device.
• The gas holes are blocked.
• There are draughts near the appliance.
• The minimum setting has not been adjusted
properly.
• The bottom of the cookware is perfectly flat.
• The cookware is positioned correctly at the centre
of the burner.
• The pan support grids have been positioned
correctly.