If You Cannot Send/Forward; If You Cannot Save Documents To A Server Using [Scan And Send]; If You Cannot Send/Forward Faxes - Canon imageRUNNER ADVANCE C3330i Guía De Asistencia

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If You Cannot Send/Forward

If You Cannot Save Documents to a Server Using [Scan and Send]

Cause
The password of the file server has been updated.
For information on the updated password, contact your server administrator.
Remedy
Cause
The directory and name of folder to save to has been changed on the server.
Remedy
Change the address of the file server that is registered in the machine. You can check whether the
machine can connect to the file server correctly by pressing [Check Connection] on the screen for
registering destinations. For more information, see the e-Manual.

If You Cannot Send/Forward Faxes

Cause
The destination is not set correctly.
If you cannot send faxes, register the destination again in [Dest./Fwd. Settings] → [Register
Remedy
Destinations] → [Register New Dest.]. If you cannot forward, register the destination again in
(Settings/Registration) → [Function Settings] → [Forwarding Settings]. For more information, see the
e-Manual.
NOTE
When setting destinations, it is convenient to use the Remote UI. For more information, see the
e-Manual.
Cause
The fax transmission speed is too fast, which causes a communication error.
Set the speed again in
Remedy
24

If You Cannot Send/Forward

(Settings/Registration) → [Function Settings] → [TX Start Speed].

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