Problem
Machine noisy.
Unit ready for use but failing to
acknowledge the button press.
The lever remains closed after
the supply.
TROUBLESHOOTING
Possible causes
» The machine does not test on a
flat, stable surface.
» The power supply cable has
been positioned incorrectly.
» Movable parts not fitted
properly.
» No water in the tank.
» Capsule not present.
» Wrong button press/activation.
» Used capsule collection tray not
fitted.
» Used capsule tray full.
Solution
» Check the surface.
» Check the correct position of
the cable in the base of the
machine.
» Fit the movable parts properly.
» Top up the tank with fresh
drinking water.
» Insert a Lavazza Blue or Expert
capsule or a compatible one.
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE
» Press one of the illuminated
buttons with your fingertip, then
check for the acoustic signal
(if activated) and the proper
blinking of the selected icon.
» Check the correct insertion of
the tray, with the resulting alarm
warning lamp switch-off.
Check for correct supplying.
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE
» Empty the tray and try to open
the lever.
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE
EN
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