Problems And Corrective Actions - Krups EA870810 Intuition Manual De Instrucciones

PROBLEMS AND CORRECTIVE ACTIONS

PROBLEM
The machine displays a fault,
the software is frozen.
OR
Your machine has a
malfunction.
The appliance does not turn
on after pressing the ON/OFF
button (for at least 3 seconds).
A power failure has occurred
during a cycle.
The grinder stops while
making the drink and the bean
LED lights up.
Grinder turns empty.
The grinder makes an
abnormal noise.
There is water under the
appliance.
The adjustment button for the
grinding fineness is difficult
to turn.
The appliance has not issued
any coffee.
You have used ground coffee
instead of coffee beans.
Water flows from the coffee
nozzles when the machine
stops.
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CORRECTIVE ACTIONS
Turn off and unplug the machine, remove the filter
cartridge, wait 1 minute and restart the machine.
Press and hold the ON/OFF button for at least 3
seconds to start.
Check the fuses and the power socket of your
electrical installation.
Check that the two power plugs are correctly inserted
into the socket.
The appliance resets automatically when it turns back
on.
Add beans and press start.
The machine self-learns.
Foreign bodies are surely present in the grinder.
Before removing the water tank, wait 15 seconds
after the flow of coffee so that the machine finishes its
cycle correctly.
Verify that the drip tray is well positioned on the
machine. It must always be in place even when the
machine is not in use.
Verify that the drip tray is not full.
Turn the grinding fineness adjustment button only
when the grinder is operating.
An incident has been detected during its making.
The appliance is reset automatically and is ready for a
new cycle.
Use your vacuum cleaner to collect the ground coffee
contained in the bean container.
Automatic rinsing for cleaning the coffee nozzles and
prevent clogging.
PROBLEM
The steam nozzle makes Check that the steam nozzle is correctly positioned on
noise. its end.
The steam nozzle of your Check that the hole in the tip is not blocked by milk
machine appears to be or limescale residue. Unclog the holes using the
partially or completely clogged needle supplied with your appliance. See section 6 -
OR if the steam or hot water CLEANING THE STEAM NOZZLE, fig 1 to 8.
stops prematurely and the
alert on the face flashes.
The steam nozzle does not For milk-based drinks, we advise you to use fresh,
work or produces little foam. recently opened pasteurised or UHT milk. Using a
cold container is also recommended.
No steam comes out. A. During the first use of a steam cycle, if no steam
comes out correctly :
• Check that the hole in the tip is not clogged.
See section above: "The steam nozzle of your
machine appears to be partially or completely
clogged".
• Carry out the following protocol once and only
once:
Empty the water tank and temporarily remove the
Claris Aqua Filter System cartridge. Fill the tank with
mineral water high in calcium ( > 100 mg/L) and
make successive steam cycles (5 to 10 cycles) in a
container until a continuous jet of steam is obtained.
Put the cartridge back in the tank.
b. The steam nozzle had already worked:
• Check that the hole in the tip is not clogged.
See section above: "The steam nozzle of your
machine appears to be partially or completely
clogged".
If after performing the above steps, the steam Nozzle
still doesn't work, please contact KRUPS Consumer
Service.
The water or the steam leave Check that the steam nozzle is correctly positioned on
the steam nozzle abnormally. its end. At the beginning or end of making the drink,
some drops may fall from the steam nozzle.
Appearance of steam under Close the cleaning tablet funnel located under the lid.
the bean tray lid. (J)
CORRECTIVE ACTIONS
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