Troubleshooting; Warranty - Vornado PIVOTC Guia Del Propietario

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE AND SOLUTION
The unit fails to
Unit is not plugged in. Plug Power Cord into electrical outlet.
power on.
Ensure unit fan speed setting is selected.
Plug fuse has blown. Replace fuse (See USER SERVICING
INSTRUCTIONS).
Unit is damaged or in need of repair. Cease usage and unplug.
Contact Consumer Service for assistance.
The outlet is worn or damaged. Try another outlet or contact a
qualified electrician.
Airflow is weak
Unit set to a low speed setting. Adjust to a higher speed setting.
or slow.
Airflow is blocked. Remove obstruction.
Adjust direction of airflow towards the user.
GFCI has tripped.
Under certain conditions, it is possible for a reset GFCI (Ground
Fault Circuit Interrupter) outlet to trip when the user is changing
speeds on a Vornado circulator. In this event, change to an outlet
that is not connected to a GFCI device. It could also indicate a
weak or defective GFCI outlet. Contact a qualified electrician to
check the GFCI outlet.
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WARRANTY

We expect this product to be perfect. If you're
not satisfied with this product, let us know.
Vornado Air LLC ("Vornado") warrants to the original consumer or purchaser this Vornado®
Personal Air Circulator ("Product") is free from defects in material or workmanship for a
period of three (3) years from the date of purchase. If any such defect is discovered within
the warranty period, Vornado, at its discretion, will repair or replace the Product at no cost.
For warranty or repair service: Call 1-800-234-0604 or email help@vornado.com to obtain a
Return Authorization ("RA") form. Please have or include your Product's model number and
serial number, as well as your name, address, city, state, zip code and phone number when
contacting Vornado for warranty service.
After receiving the RA form, ship your Product to: Vornado Air LLC Attn: Warranty & Repair
415 East 13th Street Andover, KS 67002. For your convenience, please have your model
number and serial number when contacting Vornado with service inquiries. To assure proper
handling, packages must be clearly marked with the RA number. Packages not clearly
marked with the RA number may be refused at the receiving dock. Please allow 1-2 weeks
for repair and return of your Product after the Product is received.
Repairs not covered by the warranty or outside the warranty period will require a fee to
cover the cost of materials, labor, handling and shipping.
Designed, engineered and supported in U.S.A.
We're Here To Help
800.234.0604
vornado.com
help@vornado.com
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