WARRANTY
LIMITED WARRANTY
What does the Warranty Cover?
Pelstar LLC scales are warranted from date of purchase against defects of materials or in
workmanship for a period of three (3) years. If product fails to function properly, return the product,
freight prepaid and properly packed to Pelstar. See "To Get Warranty Service" below for instructions.
If manufacturer determines that a defect of material or in workmanship exists, customers' sole remedy
will be repair or replacement of scale at no charge. Replacement will be made with a new or
remanufactured product or component. If the product is no longer available, replacement may be
made with a similar product of equal or greater value. All parts including repaired and replaced parts
are covered only for the original warranty period.
Who is Covered?
The original purchaser of the product must have proof of purchase to receive warranty service. Pelstar
dealers or retail stores selling Pelstar products do not have the right to alter, or modify or any way
change the terms and conditions of this warranty.
What is Excluded?
Your warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product, use on improper voltage or current, use contrary to the
operating instruction, abuse including tampering, damage in transit, or unauthorized repair or
alternations. Further, the warranty does not cover Acts of God, such as fire, flood, hurricanes and
tornadoes. This warranty gives you specific legal rights, and you may also have other rights that vary
from country to country, state to state, province to province or jurisdiction to jurisdiction.
To get Warranty Service
Make sure you keep your sales receipt or document showing proof of purchase.
Call 1(800) 638-3722 or 1 708 377-0600 to receive a return authorization number. Attach proof of
purchase to your defective product along with your name, address, daytime telephone number and
description of the problem. Carefully package the product and send with shipping and insurance
prepaid to:
Pelstar LLC
Attention R/A#_____________
Repair Department
11800 South Austin Avenue
Unit B
ALSIP, IL 60803. U.S.A
If your scale is not covered by warranty, or has been damaged, an estimate of repair costs or
replacement costs will be provided to you for approval prior to servicing or replacing.
Pelstar LLC
11800 South Austin Avenue Unit B ALSIP, IL 60803, U.S.A •1 800 638-3722 or +1 708 377-0600.
www.homscales.com
Health o meter ProPlus products are manufactured, designed and owned by Pelstar LLC.
Health o meter® is a registered trademark of Sunbeam Products Inc., Boca Raton, FL 33431.
ProPlus® is a registered trademark of Pelstar LLC
Patents: US: D508655, D523367, Europe: 0149984/1-8, China: 200430004551.2
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