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SYMPTOM
POSSIBLE CAUSE
Lights will not come
1. Light switch is turned off.
on.
2. Lamp is loose or burned out.
3. Fuse is blown or circuit breaker is turned off.
4. Daylight turn-off is in effect.
5. Incorrect circuit wiring, if this is a new installation.
6. Light control aimed in wrong direction.
Lights come on in day-
1. Light control may be installed in a relatively dark
light.
2. Light control is in TEST.
Lights come on for no
1. Light control may be sensing small animals or auto-
apparent reason.
2. Sensitivity is set too high.
Lights turn off too late in
Light control may be installed in a relatively dark loca-
Dusk-to-Dawn setting.
tion.
Lights stay on continu-
1. A lamp is positioned too close to the light control or
ously.
2. The light control may be picking up a heat source
3. Light control is in manual mode.
Lights flash on and off.
1. Heat or light from the lamps may be turning the light
2. Heat being reflected from other objects may be turn-
3. Light control is in the TEST mode and warming up.
Lights flash once, then
Light control is detecting its own lights.
stay off in manual
mode.
Please call 1-800-858-8501 (English speaking only) for assistance before returning
If you experience a problem, follow this guide.You may also want to visit our Web site at: www.hzsupport.com.
If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 8:00 AM to 5:00 PM CST
(M-F). You may also write* to:
HeathCo LLC
P.O. Box 90045
Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.
Please keep your dated sales receipt, it is required for all warranty requests.
TROUBLESHOOTING GUIDE
location.
mobile traffic.
pointed at nearby objects that cause heat to trigger
the light control.
like an air vent, dryer vent, or brightly painted, heat-
reflective surface.
control on and off.
ing the light control on and off.
TECHNICAL SERVICE
product to store.
No Service Parts Available for this Product
SOLUTION
1. Turn light switch on.
2. Check flood lamp and replace if burned out.
3. Replace fuse or turn circuit breaker on.
4. Recheck after dark.
5. Verify wiring is correct.
6. Re-aim light control to cover desired area.
1. The fixture is operating normally under these condi-
tions.
2. Set control switch to 1, 5, or 10 minutes.
1. Re-aim light control.
2. Reduce sensitivity.
Relocate light control, or use 3 hr. or 6 hr. setting.
1. Reposition the flood lamp away from the light control
or nearby objects.
2. Reduce sensitivity. Reposition light control.
3. Switch light control to AUTO.
1. Reposition the flood lamp away from the light con-
trol.
2. Reposition light control.
3. Flashing is normal under these conditions.
Reposition flood lamps to keep area below the light
control relatively dark.
6
595-5730-07
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