Removing Jammed Paper - Epson TM-H5000II Manual Del Usuario

English
Troubleshooting
No lights on the control panel
Check that power supply cables are plugged into the printer
correctly, the power unit, and power outlet.
The ERROR light is on, and nothing is printing
If the PAPER OUT LED is on, paper is not inserted or is not inserted
correctly.
If the PAPER OUT LED is off, check that the paper roll cover is
closed correctly.
The ERROR light is flashing, and nothing is printing
Check for a paper jam.
If the printer has been printing for awhile, the print head may be
too hot. This corrects itself when the print head cools down.
Turn the printer off, and after 10 seconds, turn it back on.
The autocutter is jammed
1. Pull the cutter cover toward you so that you can rotate the
cutter motor knob.
2. Follow the instructions on the label, and rotate the knob until ▼
appears in the window.
3. Close the cutter cover.

Removing Jammed Paper

Do not touch the print head because it can be very hot after printing.
Do not move the slip section print head carriage.
1. Turn the printer off and open the appropriate printer cover
(either front or paper roll).
2. If the paper is jammed in the paper roll section, press the cover
open button to open the cover. Then remove the jammed paper
and put the roll back in the printer and close the cover. If the
paper is jammed in the slip section, open the front cover and
remove the jammed paper.
10 TM-H5000II User's Manual
CAUTION: