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Troubleshooting

Fault description
The cable is twisted or tangled.
The device cannot reach all spots.
The device does not function.
The device does not function and all
indicators are lit.
The device does not sink.
The device does not clean optimally. The device swirls up dirt and does
The device floats up or turns in a
circle on the bottom of the pool.
If the problem cannot be solved, contact the customer service listed on the last page.
Cause
The device turns in the water during
cleaning (this is normal).
There are obstacles in the pool.
The cable in the water is too long.
The nozzle setting is not suitable.
The cable is too short.
The water circulation of the pool is
switched on.
The control unit is not completely
plugged in.
The control unit needs a different
voltage than the local one.
Too much air in the housing.
There are foreign objects in the
drive.
The device has a fault.
There is air in the device.
not clean sufficiently.
Too much air in the housing.
The salt content is too high and the
device has more buoyancy.
Remedy
Switch off the device, disconnect the
cable and untangle it.
Remove the obstacles.
Pull the excess cable length out of
the water. The cable in the water
should only be long enough so that
the device can reach all spots in the
pool.
Change the setting of the nozzles.
Let a sufficient length of cable into
the pool so that the device can
reach all spots in the pool. Observe
the minimum distance of the control
unit to the pool.
Switch off the filter system of the
pool.
Check the plug connection of the
power cable and the control unit.
Contact customer service.
Switch off the device and let all the
air escape.
Contact customer service.
Contact customer service.
Switch off the device and let all the
air escape.
Change the setting of the nozzles.
Let all air escape.
Set the correct salt content. See
section "Technical data".
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