The appliance is guaranteed for a period of two years from the date of delivery. Evidence
EN
shall be taken as the date indicated on the receipt/invoice (provided it is legible), unless the
buyer can prove that the delivery occurred later.
In the event of a defect in the product which existed prior to the date of delivery, appliance
repair or replacement is guaranteed free of charge, unless one of the two solutions is
disproportionate to the other. The buyer has the obligation to notify an authorised Service
Centre of the non-conformity within two months from discovering the defect.
The warranty does not cover any part that may be defective due to:
a. transport damage or accidental drops,
b. incorrect installation or an inadequate electrical system,
c. repairs or alterations made by unauthorised personnel,
d. poor or incorrect maintenance and cleaning,
e. product and/or product parts subject to wear and/or consumables,
f. failure to comply with the operating instructions and/or negligent or careless use,
g. the water used is different from that described in the manual,
h. thinner, scented liquids or descaling agents are used,
i. plate damage caused by ironing unsuitable fabrics or with inadequate temperatures
for the fabric.
The list above is purely indicative and not exhaustive and in any case, this warranty shall
not cover all circumstances that cannot be attributed to manufacturing defects of the
appliance.
In addition, the warranty does not cover any case of improper use of the appliance and
professional use. All liability is disclaimed for any damage that may directly or indirectly be
caused to persons, property and pets as a result of failure to comply with all the instructions
provided in the "Instructions and Warnings Booklet" regarding appliance installation, use
and maintenance.
This is without prejudice to any contractual warranty claims against the seller.
Methods of support
Appliance repairs must be carried out by an authorised Service Centre. If the faulty appliance
is under warranty, it must be sent to the Service Centre together with a fiscal document that
can confirm the date of sale or delivery.
18
ASSISTANCE AND WARRANTY