Shouldyourslicerfailtofunctionproperly,hereareafewthingsyoucancheckbeforecallinga
Berkelservicer.
Product not slicing properly; thick and thin or irregular slices
• Istheknifesharp?Ifnot,sharpenaccordingtoinstructionsinthismanual.Remember,only
sharpen a clean knife.
• Doestheproductsizeexceedthecapacityoftheslicer?Toolargeaproductmayrubagainstthe
sharpener assembly causing interference to normal slicing.
• Istheproductpositionedcorrectlyandheldsecurelyontheproducttable?Ifnot,productmay
moveorrotateduringslicingoperationresultinginpartialorthickandthinslices.
• Are all components held securely in place? A loose product table or pusher can cause
inconsistent slices.
Knife not sharpening
• Aresharpeningproceduresbeingfollowedexactlyasexplainedinthismanual.
• Aresharpeningstonesclean?Ifnot,cleanaccordingtoinstructionsgivenin"Sharpener
Maintenance" section).
• Istheknifeclean?Ifcoatedwithfoodfats,sharpenerstonescannotsharpen.Cleanper
instructions in this manual.
• Aresharpeningstonesmakingsolidcontactwiththeknife?Ifnot,haveyourBerkelservicer
adjust them.
• Aresharpeningstonesseverelywornandnotmakingcontactwiththeknife?Arethe
sharpeningstonescrackedorchipped?Ifso,haveyourBerkelservicerreplaceandadjustthe
new stones to the proper position for best sharpening results.
Electrical failure
• Isslicerfullypluggedintoaproperlygrounded115VACoutlet?Ifproperlyconnected,the
white power ON light should be illuminated when the slicer is on.
• Inspectpowercord.Hasitbeendamaged,cuttingoffelectricalflow?Ifso,callyourBerkel
servicemantoreplacethepowercord.
• Are you getting electricity from the wall outlet? Check by plugging in another piece of
equipmentwiththesameelectricalrequirements.Also,checkcircuitbreakerorfuse.
• Ifyouaregettingelectricalpowerandyourslicerisstillnotoperating,contactyourBerkel
servicer.
Thickness control knob not operating gauge plate
• Ifthethicknesscontrolknobisnotopeningandclosingthegaugeplateproperly,itisasign
thattheinternalmechanismhassufferedsomelossofadjustment.Donottrytoadjustthe
mechanismyourself.CallyourHobartorBerkelServicer.
Ifcorrectionofanyoftheaboveconditionsdoesnotresultinafunctionalslicer,callyourDesignated
HobartorBerkelServiceLocation
Troubleshooting
BK45780 (07-21) Owner/Operator Manual • 19