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PR OB LE MS, C A U SE S A ND SO LU T IONS
PROBLEM
CAUSES
Coffee does not
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come out.
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Coffee comes out
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around the edge of
the filter holder.
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Milk is not foamy
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Haven't used unit in a long
time, or haven't primed it.
No water in reservoir.
Coffee grind is too fine.
Too much coffee in the
filter.
Appliance is not turned on
or plugged in.
Coffee has been tamped /
compressed too much.
Filter holder not rotated to
full lock position.
Coffee grounds around the
filter rim.
Too much coffee in the
filter.
Residual coffee on group
head.
Brew after selected frothing
temperature or frothing
Ran out of steam.
Milk is not cold enough.
Using 2% or skim milk.
Frother body, steam tube
or milk are are not properly
installed.
Silicon connecting tube is
being folded.
En g lis h- 13
SOLUTIONS
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Run priming.
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Add water to water reservoir.
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Grind coffee to medium
ground.
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Fill filter with less coffee.
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Plug unit into electrical outlet.
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Turn it on.
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Refill filter with coffee, but
tamp SOFTLY.
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Rotate filter holder to full lock
position.
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Wipe off rim.
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Fill with less coffee.
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Follow instructions to Cool
Down the Unit.
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Ensure frother body is properly
installed by pressing up until
you hear click.
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Ensure there is enough water
in the reservoir and follow
steps to prime the unit.
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Chill milk prior to making
cappuccino.
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For best results, use whole
milk.
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Refer to "PLACING THE
FROTHER BODY" section to
do proper instalation before
steaming milk.
CAUTION: Check that all
connections of the frother
body are completely installed
before frothing the milk.
This will avoid overflow of
steam, spillage and potential
damages.
•
Ensure no folded connecting
tube.
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