12 Repeat steps 9-11 until the water tank is empty.
13 Rinse the water tank and fill it with fresh water up to the MAX indication.
14 Place a container under the filter holder.
15 Set the main switch to 'I' to switch on the machine and turn the selection knob to the standby
position.
16 Let the machine dispense water until the water tank is empty. Set the selection knob to the
standby position.
17 Fill the water tank with fresh water up to the MAX indication.
18 Place a large container under the classic milk frother. Turn the hot water/steam knob
anticlockwise.
19 Turn the selection knob to the coffee position and let the machine dispense water until the water
tank is empty.
20 Turn the selection knob to the standby position.
21 Turn the hot water/steam knob clockwise.
22 Rinse the machine by repeating steps 13-20 one more time.
23 Remove the filter holder from the brew unit by turning it from right to left and rinse it with fresh
water.
24 Fill the water tank with fresh water up to the MAX indication.
The machine is now ready for use.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the machine. For
support, contact your local dealer or an authorized service center. Contact details are included in the
warranty booklet supplied separately or visit www.gaggia.com/n-m-co/espresso/world-wide or www.
gaggia.it/n-m-co/espresso/contact.
Problem
The machine does not
switch on.
The pump is very noisy.
The coffee is too cold.
Gaggia Viva WEU_export_30029_72.indd 15
Possible cause
The machine is not
connected to a wall socket.
The main switch is in off
position.
There is no water in the water
tank.
The water tank is not
positioned correctly.
The filter holder is not
inserted for preheating.
The 'machine ready' light
was off when you turned the
selection knob to the coffee
position.
The cups are cold.
Solution
Connect the machine to a wall socket.
Make sure the main switch is in
onposition.
Fill the water tank with water.
Place the water tank back into the
machine and push it downwards until
the reference marks are visible.
Preheat the filter holder.
Wait until the 'machine ready' light lights
up.
Preheat the cups with hot water.
English
15
21/12/2018 10:55:48