VFG
| Walking Aid
13. Warranty
1. For products supplied by Bischoff & Bischoff, the period of warranty
is 24 months from purchase date. The products are delivered free from
production and material defects. In case of evidence of material or
manufacturing defect, defective parts will be replaced free of charge.
2. This warranty excludes claims for the following reasons:
a) normal wear and tear, which include but is not limited to the
following parts where fitted; Batteries, motor brushes, handles,
armrests, upholstery, tyres, brakes, caps, etc.
b) overloading the product such as, for example, by exceeding the
maximum user weight or load.
c) the product or part has not been maintained or serviced in accordance
with the Instruction manual, the care and hygiene instructions or
the manufacturer's recommendations as shown in the maintenance
instructions.
d) Accessories have been used which are not original accessories.
e) The product or part has been damaged through negligence, accident
or incorrect use.
f) changes/modifications have been made to the product or parts,
which deviate from the manufacturer's specifications.
g) Repairs have been carried out, before our customer service has been
informed of the circumstances.
3. To enforce the warranty, please contact your dealer with the exact
details of the nature of the difficulty. The product must be repaired by
a dealer authorised by Bischoff & Bischoff.
4. For parts, which have been repaired or exchanged within the scope
of the warranty, the warranty will be extended to the remaining
warranty period for the product in accordance with point 1).
5. For original spare parts which have been fitted at the customer's
expense, these will have a 12 months guarantee, following the fitting.
6. If the repair fails after a reasonable time, the customer can, at his
discretion, request a reduction, compensation or the termination of the
purchase contract.
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7. The guarantee is subject to the law of the country in which the
product was purchased from Bischoff & Bischoff.
Observe the Bischoff & Bischoff care, warranty, hygiene and
maintenance instructions. Your dealer can provide you with this.
Note!
In spite of careful research and editing, incorrect information may
have crept into our instruction manuals. We reserve the right to make
technical modifications. Illustrations may include accessories. The
current version of each instruction manual is ready for download on
our website:
www.bischoff-bischoff.com
Non-observance of the operating instructions as well
as improper use, maintenance jobs and technical
changes or adaptions without the permission of the
Bischoff & Bischoff company, lead to guarantee loss
and the loss of product liability in general.
Bischoff & Bischoff GmbH |2022-09-16 Revision: 2
VFG
Walking Aid |
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