Please review this list before calling the service.
This will save you time and money.
This list contains frequently encountered problems that are not
results of faulty workmanship or material use.
Your product may not have some of the features described
here.
The refrigerator is not operating.
• It may not be plugged in properly.
>>> Plug in the product properly.
• The fuse of the socket to which your refrigerator is connected
or the main fuse may have blown.
>>>Check the fuse.
The condensation on the fridge compartment
• The door may have been opened/closed frequently.
>>>Do not open/close the refrigerator door frequently.
• The environment may be too humid.
>>>Do not install the refrigerator at locations with a very
high level of humidity.
• Foods containing liquid may have been placed into the
refrigerator in vessels without covers.
>>> Do not place foods containing liquid into the
refrigerator in unsealed vessels.
• Door of the refrigerator may have been left ajar.
>>>Do not keep the doors of your refrigerator open for a
long time.
The compressor is not operating.
• Protective thermal of the compressor will blow out during
sudden power failures or plug-out plug- ins as the refrigerant
pressure in the cooling system of the refrigerator has not
been balanced yet.
• The refrigerator will start running approximately after 6
minutes. Please call the Authorised Service Provider if the
refrigerator does not start at the end of this period.
• The freezer is in defrosting cycle.
>>>This is normal for a refrigerator that performs full-
automatic defrosting.
Defrosting cycle is performed periodically.
• The refrigerator may not be plugged in.
>>>Make sure that the plug fits the socket.
• Temperature settings may be incorrect.
>>>Select the correct temperature value.
• Possible power failure.
>>>The refrigerator will start to operate normally when
power restores.
The operation noise increases when the refrigerator
is running.
Operating performance of the refrigerator may vary based on
the ambient temperature changes.
This is normal and not a fault.
Vibration or noise.
• The floor may not be stable or level.
>>>If the refrigerator shakes when moved slightly feed to
balance it.
7 Trouble Shooting
Make sure that the floor is level and capable of carrying
the refrigerator.
• Objects placed onto the refrigerator may cause noise.
>>>Remove the objects on the refrigerator.
There are noises coming from the refrigerator like
liquid spilling or spraying.
• Liquid and gas flows occur in accordance with the operating
principles of the refrigerator. This is normal and not a fault.
Whistle is heard from the refrigerator.
• There are fans that are used to cool the refrigerator. This is
normal and not a fault.
Damp accumulates on the inner walls of refrigerator.
• Hot and humid weather increases icing and condensation.
This is normal and not a fault.
• The doors may have been opened frequently or left ajar for
a long time.
>>>Do not open the door frequently. Close the doors, if
open.
• The door may have been left ajar.
>>>Close the door completely.
Humidity occurs on the outer surface of the
refrigerator or between the doors.
• Air might be humid. This is quite normal in humid weathers.
>>>Condensation will disappear the humidity level
decreases.
• There might be external condensation at the section between
two doors of the refrigerator if you use your product rarely.
This is normal. Condensation will disappear upon frequent
use.
There is a bad odour inside the refrigerator.
• No regular cleaning may have been performed.
>>>Clean the inside of the refrigerator sponge, lukewarm
wateror carbonated water.
• Some vessels or packaging materials may cause the odour.
>>>Use another vessel, or packaging materials from
another brand.
• Foods may have been placed into the refrigerator in vessels
without covers.
>>>Store the foods in closed vessels. Microorganisms
emitted from vessels without a cover may cause unpleasant
odors.
• Take out expired or spoiled foods from the refrigerator.
The door cannot be closed.
• Food packages may be preventing the door from closing.
>>> Re-locate the packages obstructing the door.
• The refrigerator may be unstable on the floor.
>>>Adjust the refrigerator feet as requir the refrigerator in
balance.
• The floor may not be level or solid.
>>>Make sure that the floor is level and capable of
carrying the refrigerator.
EN
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