PROBLEM
The mower is not tracking
straight.
The parking-brake pedal
cannot not be released from
the braking position or is
slow to spring back.
The mower cannot be
charged via charging port
with the mower status indi-
cator shining solid red.
The charging time via the
mower charging port is too
long.
The battery cannot be
fully charged via the mower
charging port.
The mower cannot be
started after cleaning.
The mower deck gets
clogged fast.
The mower easily loses trac-
tion when climbing up on the
slope.
When the mower is stopped
on a slope with the parking-
brake pedal pressed, the
mower can roll down the
slope.
There is no water coming
from the wash port when at-
tempting to wash the deck.
CAUSE
◾
The tire pressures for the left and right rear
wheels are different.
◾
The driving speed for the left and right rear wheels
are different.
◾
There may be debris or dirt getting inside the
parking-brake pedal.
◾
The plug of the charger is not correctly inserted
into the charging port on the mower.
◾
There is no power in the wall outlets.
◾
Charger malfunction.
◾
The charger port on the mower is faulty.
◾
The charger is not suitable.
◾
Firmware bug of the mower or the battery or the
charger failure.
◾
Improper cleaning, such as water getting on the
electric components, LCD screen etc.
◾
The mower deck was not properly cleaned after
previous use.
◾
The tires of the rear wheels are worn.
◾
Mowing on a steep slope.
◾
The brake components are excessively worn due
to improper operation of the mower.
◾
The wash-port quick coupler is not properly
mounted onto the wash port.
56-VOLT LITHIUM-ION ELECTRIC ZERO TURN MOWER — ZT4200S/ZT4200S-FC
SOLUTION
◾
Check and adjust the air pressure in both rear wheel
tires, according to the recommendation in section
"CHECKING THE TIRE PRESSURE" in this manual.
◾
Calibrate the steering wheel following the instructions
in section "CALIBRATE THE STEERING WHEEL".
◾
Open the parking-brake pedal box to thoroughly clean
the box inside and close it. Reset the parking-brake
pedal to see whether the problem is solved. If not,
contact a qualified service technician for repair.
◾
Reconnect the charger plug to see whether the
mower can be charged normally.
◾
No action is needed. Wait until the power recovers.
◾
Contact a qualified service technician for inspection
and have charger repaired if needed.
◾
Contact a qualified service technician for repair.
◾
Use EGO charger CHV1600/CHV1600-FC for charging
the electric zero turn mower directly.
◾
Reset the charger by unplugging the charger and
waiting for longer than 1min. Then reconnect the
plug to the power supply. If this does not solve the
problem, call EGO Customer Service Center.
◾
Follow the instructions in section "GENERAL
MAINTENANCE" to clean the mower correctly.
◾
If the mower caught in rain accidentally, leave it for
over 12 hours to dry or use compressed air to dry it.
◾
Clean the mower deck after each use, following the
section "USING WASH PORT TO CLEAN MOWER
DECK".
◾
Seek local service to replace the wheel tires or when
the wheel itself is damaged replace the rear wheel
following the instructions in section "REPLACING THE
WHEELS".
◾
The mower should not be used to mow slopes steeper
than 15 degrees.
◾
Contact a qualified service technician for repair.
◾
Re-attach the wash-port quick coupler until you hear
a clear click after firmly pushing. If it does not work,
call EGO Customer Service Center.
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