cecotec SURFACE PRECISION 10400 Smart Healthy Vision Manual De Instrucciones página 32

ENGLISH
5. TROUBLESHOOTING
Problem:
The device does not switch on when stepping on it.
Possible solution:
Charge the scale with the USB cable and turn it on.
Problem:
Bluetooth failed to connect.
Possible solution:
Make sure your phone's Bluetooth is on, and GPS and location are on if your phone is Android
system.
Make sure your phone's and network's connection are good.
Step on the scale to turn it on, the home page will show "Connected" indicating it has auto-
linked successfully.
If it shows "Disconnected" on the App's homepage, please click "Account", "Device" and "+" to
find the scale ID.
Make sure the smartphone's version is iOS 8.0 or above or Android 6.0 or higher.
You may have closed some requested authorisation. Please re-install the App, accept all
authorisations and log in to verify again.
Problem:
The App shows no body fat data after weighing.
Possible solution:
Step on the scale with bare feet.
Make sure that your feet are not too dry.
Please keep standing on the scale for around 10 seconds until the number on the display stops
flashing.
Bluetooth is deactivated or you have quitted the App's homepage during weighing.
Problem:
Incorrect weight data
Possible solution:
Make sure the scale is on a hard, flat surface.
Check each sensor foot on the back to make sure that nothing is stuck to the bottom of it.
Make sure the scale shows "0.0"kg before stepping on it.
Problem:
The App shows incorrect fat-muscle ratio.
Possible solution:
The personal information settings may be wrong. Make sure that you enter correct gender,
height, and age, etc.
32 SURFACE PRECISION 10400 SMART HEALTHY VISION