Cochlear CR310 Guia Del Usuario página 26

Troubleshoot
PROBLEM
Remote control won't
change program or adjust
volume/sensitivity
Remote control shows
only dashes
Remote control shows
pairing error
Remote control won't
turn on or 'wake up'
(display remains blank)
22
RESOLUTION
• If you have two processors, check
both processors are turned on.
• Move the remote control closer to
your processor(s).
• Move the remote control away
from metal objects (e.g. keys) or
other objects that might cause
interference (e.g. mobile phone,
Bluetooth and Wi-fi devices).
• Pair your remote control with your
processor. See Pair on page 8.
• Contact your clinician.
• Replace the battery. See Change
the battery on page 4.
CR310 Remote Control User Guide