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18. Warranty & after sale service
WARRANTY
BELLOTA has a 2 year warranty on the pruning shears and a 1 year warranty on the battery.
The Distributor must process the warranty by registering the product's information on the Bellota website:
https://www.bellota.com/poda-electrica.
The registration process can also be done by sending an e-mail to sat@bellota.com with the following
information:
•
Machine registration number
•
Invoice
•
User's full name
•
User's contact email.
Only once the machine is registered will the product's warranty period be assumed by Bellota Tools S.L.U.
Under no circumstances will any parts subject to wear and tear, be covered by Bellota Warranty,
The warranty will be voided in the following cases:
1.
Non-observance of the instructions for use and recommendations set out by Bellota.
2.
Incorrect or different use than that established by Bellota.
3.
Repairs and manipulations by unauthorized staff.
4.
Modifications on the original parts.
WARRANTY SERVICE AND TECHNICAL ASSISTANCE
We have Centralized and Proximity After Sales Service.
Centralized After-Sales:
ELEKTRO ZOR
http://electrozor.com
Telephone: +34 943 451 493 / WhatsApp: +34 688 621 077
Proximity After-Sales: consult your nearest technical assistance center on our website: https://www.
bellota.com/poda-electrica or by calling our Customer Service Department: (+34 943 73 90 00), you can
also contact sat@bellota.com
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