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Table 1. Troubleshooting issues
Problem
The transmitter is con‐
nected to the charger
and no lights come on.
During charging, the
flashing green light on
the charger turns off
and a longer flashing
red light appears on the
charger.
During charging, the
flashing green light on
the charger turns off and
there is a series of quick
flashing red lights on the
charger for two seconds
at a time.
During charging, a mix
of quick and long flash‐
ing red lights appear on
the charger.
Likely Cause(s)
The transmitter connec‐
tor pins are damaged or
corroded.
The charger battery has
no power or no battery
is inserted.
The charger battery is
low on power.
The transmitter is low on
power.
The charger and the
transmitter are low on
power.
25
Resolution
1. Check the transmitter connector pins
for damage or corrosion. For more in‐
formation about the connector pins,
see Inspecting the transmitter connector
pins, page 18. If the pins are damaged
or corroded, contact 24-Hour Technical
Support. It may be time to replace the
transmitter.
2. If there is no damage to the connector
pins, replace the battery in the charger.
For instructions on replacing the charger
battery, see Installing a battery in the
charger, page 14.
Replace the battery in the charger. For instruc‐
tions on replacing the charger battery, see
Installing a battery in the charger, page 14.
1. Charge the transmitter continuously for
one hour. If flashing does not stop, pro‐
ceed to step 2.
2. Charge the transmitter continuously for
eight hours. If flashing does not stop,
call 24-Hour Technical Support. It may be
time to replace the transmitter.
1. Replace the battery in the charger. For
instructions on replacing the charger
battery, see Installing a battery in the
charger, page 14.
2. Charge the transmitter continuously for
one hour. If the quick flashing red lights
do not stop, proceed to step 3.
3. Charge the transmitter continuously for
eight hours. If flashing does not stop,
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