TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.mx/owners
If you experience
Wash Cycle Not Performing As Expected (cont.)
Load not rinsed
Load is wrinkled, twisted,
or tangled
Not cleaning or
removing stains
All manuals and user guides at all-guides.com
for assistance and to possibly avoid a service call.
Possible Causes
Improper water supply connection.
Not using HE detergent or using
too much HE detergent.
Washer/dryer not loaded
as recommended.
The load may be out of balance.
The load needs additional rinses.
Washer/dryer not loaded
as recommended.
Spin speed too high for load.
The washer/dryer is not unloaded
promptly.
Not choosing the right cycle
for the load being washed.
Washer/dryer not loaded
as recommended.
Not using HE detergent or using
too much HE detergent.
Hard water or high level of iron
(rust) in water.
Fabric softener dispensing
ball used.
Powdered detergent used
for low-speed cycle.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet
valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer/dryer may be clogged.
Remove any kinks in the inlet hoses.
The suds from non-HE detergent can cause the washer/dryer
to operate incorrectly.
Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Avoid tightly packing the washer/dryer. The washer/dryer will not
rinse well if tightly packed. Load with dry items only. See "Cycle
Guides" for loading recommendation.
Use cycle designed for the fabrics being washed.
Add only one or two garments after washer/dryer has started.
When load imbalance occurs, a washing process will start
to redistribute the load. This may lengthen the cycle time.
Avoid washing single items. Balance a single item, such as
a rug or jeans jacket, with a few extra items.
Most cycles allow for the option of additional rinses. See "Cycle
Guides" and Step 11 in "Using the All-In-One Washer/Dryer" for
additional rinse options.
Add load loosely. Items need to move freely to reduce wrinkling
and tangling. See "Cycle Guides" for loading recommendation.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Select a lower spin speed. Note that items will be wetter than
when using a higher spin speed.
Unload the washer/dryer as soon as it stops or use the FanFresh
option if you will not be able to unload the washer/dryer at the end
of the cycle.
Choose the "Delicates" What to Wash cycle selection or another
cycle selection with a low spin speed to reduce wrinkling.
Add load loosely. Items need to move freely for best cleaning.
See "Cycle Guides" for loading recommendation.
Add only one or two garments after washer/dryer has started.
Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
You may need to install a water softener and/or iron filter.
Dispensing balls will not operate correctly with this washer/dryer.
Add liquid fabric softener to the fabric softener compartment.
Consider using liquid detergent.
Solution
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