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10.0 TROUBLE SHOOTING
If a problem arises with the wheel balancer, proceed in
the following order to solve the problem:
1. Rethink the last steps taken.
Did you work according to the manual?
Did the unit work as described and expected?
2. Check the unit according to the points listed in this
chapter.
3. Call Technical Support at 800-225-5786.
When switched on, nothing lights up.
1. Power switch in OFF position.
• Set power switch in ON position.
2. No power cable connected.
• Connect power cable to power outlet.
3. No mains power
• Check power supply, power system fuses
4. Unit fuse(s) blown.
• Replace unit fuse(s).
If the fuse(s) has (have) recently been replaced,
Call Technical Support at 800-225-5786. to check
•
the unit.
When switched on, a beep is heard for 1 second.
Confi guration error.
1.
• Call
Technical Support at 800-225-5786.
Display appears to freeze or lock up.
1. The unit may be in a program, waiting for a specifi c
action.
• Finish the program currently in use.
• Switch off the unit.
Wait for 20 seconds, switch on the unit.
Proceed.
2. Power to the balancer may have been interrupted.
• Switch off the unit.
Wait for 20 seconds, switch on the unit.
Proceed.
• If this happens frequently, have your power system
checked. If that is okay, call technical service
Gauge arm inputs differ from wheel dimensions
stated on rim or tire.
1. Did you position the gauge arm correctly?
• Refer to Chapter 5.6.1.
2. Check the offset input of the gauge arm by entering
manually.
• Refer to the scale on the gauge.
• If not identical, proceed with step 4.
3. Check the diameter of the spot on the rim where the
diameter has been measured.
• If not identical, proceed with step 4.
4. Calibration is required.
• Have the gauge arm calibrated.
Balancing results are unreliable.
1. The balancer may not be installed properly.
• Make sure the unit rests on its 3 feet only.
• Make sure the floor is not relaying shocks or
vibrations, for example from compressors or trucks
passing close to the unit.
2. The wheel may be mounted incorrectly.
• Check the hub, cones and adapters for play.
• Use appropriate spacers to eliminate play.
• Perform measuring unit calibration.
3. The electronics are faulty.
Call Technical Support at
•
A mode or indicator is continuously shown on the
screen.
1. A power fl uctuation may have occurred.
• Switch off the unit.
Wait for 20 seconds, switch on the unit.
Call Technical Support at 800-225-5786.
•
team.
EEWB332B
800-225-5786..
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