English – 6
2. Activate the <eBike Lock> by pushing the <eBike
Lock> controller to the right.
3. If you are handing in your eBike to a bicycle dealer for
maintenance, it is recommended that you temporarily
deactivate <eBike Lock>.
If you have activated the <eBike Alarm>, you will be able to
see this on the Purion 200.
More information about this can be found in the eBike Flow
app or in the Help Center on the website
www.bosch-ebike.com/en/help-center.
Software updates
Software updates must be manually started in the eBike
Flow app.
Software updates are transferred to the operating unit in the
background of the app as soon as it is connected to the app.
During the software update, keep watching the display on
the operating unit Purion 200. The eBike is then restarted.
You can control the software updates via the eBike
Flow app.
Error messages
The error messages are displayed in a pop-up on the
Purion 200 operating unit.
The operating unit shows whether critical errors or less crit-
ical errors occur on the eBike.
The error messages generated by the eBike can be read via
the eBike Flow app or by your bicycle retailer.
Via a link in the eBike Flow app, information about the error
and support for rectifying the error can be displayed.
Less critical errors
Errors are acknowledged by pressing the select button (4).
You can use the following table to rectify the errors yourself
if necessary. Otherwise, please contact your bicycle retailer.
Number
Troubleshooting
The indicated error numbers show that
523005
there is interference when the sensors de-
514001
tect the magnetic field. See whether you
514002
have lost the magnet while riding.
514003
If you are using a magnet sensor, check that
514006
the sensor and magnet have been properly
installed. Make sure too that the cable to the
sensor is not damaged.
If you are using a rim magnet, make sure that
you do not have any magnetic field interfer-
ence in the vicinity of the drive unit.
Critical errors
Follow the instructions in the table below if a critical error
occurs.
Number
Instructions
660002
Please do not charge your battery and do
not continue to use it.
Please contact your specialist dealer.
0 275 007 3RP | (28.02.2023)
Number
Instructions
6A0004
Remove the PowerMore battery and restart
your eBike.
If the problem persists, please contact your
specialist dealer.
890000
– Acknowledge the error code.
– Restart the eBike system.
If the problem persists:
– Acknowledge the error code.
– Perform software update.
– Restart the eBike system.
If the problem persists:
– Please contact a Bosch eBike Systems
specialist dealer.
Maintenance and Service
Maintenance and Cleaning
Do not clean any of the components with pressurised water.
Keep the display of your operating unit clean. Dirt can cause
faulty brightness detection.
Clean your operating unit using a soft cloth dampened only
with water. Do not use cleaning products of any kind.
Have your eBike checked by an expert at least once a year
(including mechanical parts, up-to-dateness of system soft-
ware).
In addition, the bicycle dealer may base the service date on
the distance travelled and/or on a period of time. In this
case, the operating unit displays a message telling you when
the service date is due each time it is switched on.
Please have your eBike serviced and repaired by an author-
ised bicycle dealer.
Have all repairs performed only by an authorised bike
u
dealer.
Note: If you are handing in your eBike to a bicycle dealer for
maintenance, it is recommended that you temporarily deac-
tivate the <eBike Lock> and <eBike Alarm> to prevent
false alarms.
After-sales service and advice on using products
If you have any questions about the eBike and its compon-
ents, contact an authorised bicycle dealer.
For contact details of authorised bike dealerships, please
visit www.bosch-ebike.com.
Disposal and substances in products
You can find information about substances in products at the
following link:
www.bosch-ebike.com/en/material-compliance.
Do not dispose of eBikes and their components with house-
hold waste.
The drive unit, on-board computer incl. operat-
ing unit, eBike battery, speed sensor, accessor-
Bosch eBike Systems