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TROUBLESHOOTING TIPS
Problem
Steam
Sanitized light does
not illuminate at the
end of the cycle
Noise
A white film on
glassware, dishware
and the interior
Feel air on your
legs when standing
in front of the
dishwasher in cycle
FORGET TO ADD A DISH?
Additional items may be added to the dishwasher at any time, ideally items would be added shortly after starting a wash cycle.
1
Open the door to interrupt the cycle. Pull the door handle
to release the door.
2
Do not open the door all the way until the water spray
action stops. Steam may rise out of the dishwasher.
22
Possible Cause
This is normal
The door was opened and the
cycle was interrupted during
final rinse
The incoming water
temperature was too low
Normal operating sounds:
Beeping at the end of the cycle
Detergent cup opening
Water entering dishwasher
Motor stops and starts at
various times during cycle
Spray arms start and stop at
various times
Drain pump sounds during
pump out
Drain pump starts and stops
several times during each drain
Rattling dishes when the
spray arm rotates
Rattling silverware against
door during wash
This problem is likely caused
by a low quality phosphate-
free dishwasher detergent
This is normal.
What To Do
Warm, moist air comes through the vent during drying and
when water is being pumped out. This is necessary for drying.
Do not interrupt the cycle by opening the door during the wash
cycle.
Raise the water heater temperature to between 120°F and
150°F.
These are all normal. No action is required.
Make sure dishes are properly loaded. See the LOADING
section.
Tall utensils may be placed in the upper rack to avoid bumping
against inner door during wash cycle.
To remove the white film, run your dishes through a dishwasher
cycle with citric acid. Use a WD35X151 citric acid kit found
online. Otherwise, use high quality rinse agents such as
Cascade® Platinum™
Dishwasher Cleaner or
Dishwasher Cleaner
found at your local grocery store.
Pour the citric acid in the detergent cup and close the cover. Place the
filmed but otherwise clean glassware and dishware in the dishwasher.
Leave silverware and other metal items out of the dishwasher. Turn the
dishwasher on and let it run through a complete cycle without detergent.
The glassware, dishware, and dishwasher should come out film
free. Alternatively, a vinegar rinse may be used. Pour 1 cup of
vinegar into dishwasher just after the detergent cup opens and
let the dishwasher complete its cycle.
This may be repeated several times a year as needed.
The use of high quality rinse agents such as Cascade® Platinum™ Power
Dry™ Rinse Aid or Finish®
Jet-Dry
a repeat build up of film. Also, the use of high quality detergents
such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum®
Automatic Dishwashing Detergent
Do not interrupt the cycle. No action is required
3
Add additional items.
4
Press Start and close the door within 4 seconds to
resume the cycle.
Finish®
Rinse Aid
may help minimize
®
will help prevent film build-up.
49-4000207 Rev 2
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