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ONE YEAR CERTIFICATE OF WARRANTY
BIG APPLIANCES
WARRANTY VALID ONLY IN THE COUNTRY OF PURCHASE
IMPORTANT: For it to be used, this Certificate of Warranty must be submitted along with original purchase
invoice of the warranted product. In Colombia, invoice will be required only where local laws so allow.
SUGGESTION:Please register your product through the different means of contact of our Customer Service
Center in each country, indicated in section 6 of this Certificate of Warranty.
1. Manufacturer/Importer/Distributor/Warrantor:
For the purposes of this Certificate of Warranty, the Warrantor of warranted products will be:
In Argentina: Whirlpool Argentina S.R.L.; In Chile: Whirlpool Chile Ltda.; in Colombia: Whirlpool
Colombia S.A.S.; in Ecuador: Whirlpool Ecuador S.A.; in El Salvador: Whirlpool El Salvador
S.A. de C.V.; in Guatemala: Whirlpool Guatemala S.A.; in Peru: Whirlpool Peru S.R.L.; in Puerto
Rico: Whirlpool Corporation. In the countries mentioned above, the Warranty granted through
this Certificate of Warranty is limited to products distributed and/or sold by the aforementioned
entities, in the respective countries.In the countries listed in section 6 below, except for
Argentina, Chile, Colombia, Ecuador, El Salvador, Guatemala, Peru and Puerto Rico, this
Warranty is not valid without the signature and seal of the applicable Distributor who, for the
purposes hereof, shall be directly liable to the final consumer and
therefore considered Warrantor.
2. Technical specifications, installation, use, maintenance and repair conditions:
Technical specifications for the correct identification of the product, for the adequate installation
and operation thereof, conditions and specifications of use and repair, indications of the
place where this warranty may be effected and the way in which the Warranty granted on this
Certificate of Warranty – including any contacts required for the acquisition or purchase of
legitimate parts – are detailed herein and in the applicable User Manual this document is an
integral part of.
Warranty claims may be submitted personally and/or by telephone and/or by email to the
Warrantor's Assistance Center.
3. Warranty validity conditions, extended warranty and Beneficiary/Holder rights
The Beneficiary/Holder of the warranty contained in this Certificate
of Warranty is entitled to demand Warrantor who in turn agrees to provide the Beneficiary/
Holder, free of charges, with the qualified labor and spare parts required to repair and have the
warranted product in good operational conditions – the model and serial number of which are
indicated in section 5 hereof and/or in the product label and/or in the User Manual included with
the product this Certificate is an integral part of -- any time the product requires intervention
due to inconveniences or operating failure of the product or any part thereof and whenever the
product fails under normal use conditions.
The term of the warranty granted hereby shall be one (1) year commencing on the date final
consumer originally purchased the warranted product. During such period, Warrantor shall
ensure free repair of the product in the terms indicated above.
Warrantor agrees to repair the warranted product in a thirty (30) working days, period
commencing on the date repair claim is received, except for any occasional delay in spare part
shipping, whenever such spare parts must be brought from overseas or in the event of a lack of
supply and/or existence of such spare parts for reasons beyond Warrantor's control and in the
event an applicable local regulation exists, the term stipulated therein shall apply.
In any case, Beneficiary/Holder will be timely informed about any occasional delays that may
affect the repair period of the warranted product.
Beneficiary/Holder of the Warranty contained in this Certificate may assign such Warranty along
with the warranted product dur ing the term, in which case, Warrantor will only acknowledge the
remaining warranty term to the new Beneficiary.
The validity and effectiveness of the Warranty granted hereby are subject only to home
use of the warranted product, in compliance with other conditions established under this
Certificate and to the use of warranted product under normal conditions in accordance with the
specifications, terms and conditions contained in the User Manual this Certificate of Warranty is
part of. Additionally, the validity of this warranty is subject to using and installing the product in
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In some European factories the letter "W" of the part code mentioned herein will be automatically
17-Sep-2019 13:32:01 EDT | RELEASED
replaced by the number "4000" (e.g. "W12345678" becomes "400012345678")
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