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Troubleshooting
Problem
Possible cause
Strong odor.
An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
The oven racks
The shiny, silver-colored
are difficult to
racks were cleaned in a self-
slide.
cleaning cycle.
The oven door
The circuit breaker has been
is locked.
tripped or there was a power
failure while the oven door
was locked.
36 English
NV51R5511D_AA_DG68-01126A-00_EN.indd 36
Information codes
Solution
Operate the oven empty on
OVEN
the bake setting at 400 °F for
1 hour.
Displayed
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
Activate Control Lockout, and
then unlock the control. See
the Control Lockout section
on page 18.
Possible cause
Code
This code occurs if the control key is
C-d0
short for 1 minute.
This code occurs if the door lock is
C-d1
mispositioned.
This code occurs if communication
C-F0
between the Main and Sub PBA is
interrupted.
This code occurs if communication
C-F2
between the Main and Touch is
interrupted.
The oven sensor is open when the
oven is operating.
C-20
The oven sensor is short when the
oven is operating.
Solution
Clean the buttons and make
sure there is no water on/
around them. Turn off the
oven and try again. If the
problem continues, contact
a local Samsung service
center.
Touch OVEN OFF, and then
restart the oven. If the
problem persists, disconnect
all power to the oven for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
2019-03-08
12:13:08
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