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Displayed
Possible cause
Code
This code occurs if the internal
C-21
temperature rises abnormally high.
The PCB sensor is open when the
oven is operating.
C-30
The PCB sensor is short when the
oven is operating.
This code occurs if the PCB
C-31
temperature rises abnormally high.
Cooling motor is abnormally
C-A2
operated.
This code occurs if the power
bAd LinE
connection is plugged in improperly.
NV51R5511D_AA_DG68-01126A-00_EN.indd 37
Warranty (U.S.A)
Solution
Touch OVEN OFF, and then
restart the oven. If the
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
problem persists, disconnect
all power to the oven for at
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
least 30 seconds and then
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to
reconnect the power. If this
the original consumer purchaser, is warranted by SAMSUNG against manufacturing
does not solve the problem,
defects in materials or workmanship for the limited warranty period, starting from
call for service.
the date of original purchase, of:
Call for service
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
Call for service.
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
Reconnect the power
only be performed by a SAMSUNG authorized service center. The original dated
connection properly, and the
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
message disappears.
SAMSUNG's authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer's geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN
THE USE & CARE GUIDE
SAMSUNG ELECTRIC OVEN
One (1) Year Parts and Labor
English 37
2019-03-08
12:13:08
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